Optum reviews

3.4

56% would recommend to a friend

(15,629 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Was part of Landmark Health when it was acquired my Optum which had many pro’s.

Cons

Nepotism in hiring and management, IT access is ticketed and has slow resolution, frequent layoffs (there is a calendar layoff season) check layoff.com, no communication between “Pillars” which makes it difficult when functions overlap and miscommunication causes tension. They cut a lot of pay for workers from Landmark when they started dismantling the company to absorb employees.insurance is terrible.

Viewing 631 - 633 of 15,629 Reviews

Glassdoor has 17,108 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.