Optum reviews

3.4

56% would recommend to a friend

(15,629 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Literally can't think of a single one.

Cons

If you want to be micromanaged, watched, underpaid, etc etc then definitely apply! The fact that over HALF of the employees quit when Optum bought the practice from the previous owners should tell you everything you need to know. Then they started firing people RANDOMLY/without any good reason. This eventually eliminated important services that were provided, and created extreme strain on those few left.

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Glassdoor has 17,108 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.