Optum reviews

3.4

56% would recommend to a friend

(15,629 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Jan 22, 2026

I'm happy in this role

Recommend
CEO approval
Business Outlook

Pros

Good starting salary but annual increases aren't competitive with the cost of living.

Cons

Regular lay-offs with a company this size. They're also pushing a lot of offshores employees over stateside ones.

4.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company with ability to become a stable career.

Cons

Lots of layoffs, overseas teams don't really teach/train you so you have to learn things on your own.

2.0
Jan 22, 2026

Fair pay

Recommend
CEO approval
Business Outlook

Pros

Work from home was a great opportunity

Cons

Not allowed to call out more than 3 times a year one strike each call out that lasts for a full year

Viewing 637 - 639 of 15,629 Reviews

Glassdoor has 17,108 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.