Optum reviews

3.4

56% would recommend to a friend

(15,630 total reviews)

Patrick Conway

49% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Affordable healthcare benefits and its remote

Cons

No work life balance. They don’t care what you go going on it’s work over everything. I took the job because I was out of work but I regret it. I wish I would’ve stay on unemployment until something better came. They have mandatory overtime. They make you work on some federal holidays. One Saturday a month. And office hours are horrid 7-7. No flexibility and no growth. This is the most unorganized company I’ve worked for. They wing it for everything with no structure more like let’s try it and see. I never hated a job but this one I despise! If you see PAD at Optum just go the other way.

3.0
Jan 16, 2026

Not Bad

Recommend
CEO approval
Business Outlook

Pros

Diverse work, decent starting pay

Cons

Very difficult to get decent raises unless being promoted or moving teams. 4 days a week in office for all employees within 30 min drive of Minnesota or DC offices

1.0
Jan 16, 2026

Be prepared for the continued layoffs!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are amazing but there are issues.

Cons

Constant change. Lift and lands happen regularly. The pay is horrible and if you want a pay raise you have to move up a grade (company pays for grade level). They have regular layoffs. No job stability.

Viewing 667 - 669 of 15,630 Reviews

Glassdoor has 17,110 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.