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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,556 total reviews)

      Patrick Conway

      45% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      4.0
      Oct 14, 2022

      Growth Opportunities but disorganized

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The acquisition of Change Healthcare is exciting but also brings restructuring. The company has lots of growth backed by UHC and leads several other companies in terms of technology focused service lines including FHIR APIs.

      Cons

      The company is always eat or be eaten. The culture is one that lacks true collaboration and often those looking for attention speak on things that have no or limited knowledge about to gain favor.

      4.0
      Oct 7, 2022

      It's a good company

      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have run into so many leaders at Optum who value your humanity and I've tried to replicate that when I led teams as well. It's contagious. It is filled with really brilliant and hard-working people. The majority of the people I worked with were passionate about our members and clients. They genuinely embrace DEI initiatives. Of all the companies I've been with, I've felt the most authentic at Optum.

      Cons

      Sometimes they have staff drive some of the DEI initiatives - which is great; however, we have expectations to get a lot done. So some of the chair people are not held as accountable for the actual work since they are on these committees. I ran into only one Senior Leader who I felt was one of the worst leaders I've ever encountered at Optum. He was so bad, I was shocked that he was in his position because I had met so many capable and inspiring leaders in the past. It was his lack of direction, constantly changing priorities, and inability to provide any semblance of clarity that caused me to leave. I still have some resentment because i wished to stay at optum for the long-term and he prevented that.

      1.0
      Sep 21, 2022

      Terrible Terrible Terrible

      Patient care coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice building , kind and hard working co-workers !

      Cons

      2% raise to employees who have been with the company thru hell and back, management sucks in every department, patient care comes 2nd to last after not taking care of employees, we pay for parking and get in trouble if we drive and park in the garage because that won’t leave room for them to pack patients in , choose to line the share holders pockets instead and paying a decent wage to employees who were on the front line during Covid and beyond !

      Viewing 166 - 168 of 15,556 Reviews
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      Glassdoor has 17,028 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.