Optum reviews

3.4

55% would recommend to a friend

(15,556 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Apr 22, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to work from home. The computer equipment sent is nice.

Cons

You get to work from home but there is too much work. If you need to take an hour off you are told a. you can take 4 hours of PTO or b. add the hour to the end of your work day. You work hours past your work day all the time, so taking an hour off you still having to use your PTO or make up for it. Training is not sufficient. If you are new you are treated like you are problem because nobody has the time to train you. They are a huge company using a tech start up company format.

1.0
Mar 30, 2022

Do Not Work Here!

Recommend
CEO approval
Business Outlook

Pros

There are no pros at Optum!

Cons

It was the worst job and company I have ever worked for, The manager and environment were toxic. People were either going out on stress leave or quitting, hence the large turnover. The manager forced our department to come in the office when California had strict stay-at-home orders during the pandemic. The manager was an intense micromanager to the point where you could not even think on your own without her breathing down your neck. Everything was a manual process and no efficiencies. The benefits were expensive and horrible! Stay away from Optum!

1.0
Mar 15, 2022

NA

Recommend
CEO approval
Business Outlook

Pros

Not much to say here

Cons

Money is all they care about

Viewing 172 - 174 of 15,556 Reviews

Glassdoor has 17,028 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.