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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,556 total reviews)

      Patrick Conway

      45% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      1.0
      Dec 19, 2021

      Do not get fooled into joining Optum, all talk and no action!

      Physician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and that's about it.

      Cons

      Providers are treated as children. It's like working for a cult. "Leadership" makes ALL the decisions and providers are the last to know about anything. This company is unethical. It's never about the patients. All they care about is hitting the metrics/numbers. $$$$$ is their only priority and this is achieved at the expense of the provider and the patient's well being.

      2.0
      Dec 10, 2021

      Started out okay and went downhill fast.

      Remote medical coder
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of paid time off.

      Cons

      Unrealistic goals, terrible account that they put you on if you are doing well in quality and productivity, but they don’t like you. Gaslighting from QA and upper management. They watch every move you make and some upper management puts the statistics in unequivocal ratios, so it always looks like you’re not doing your job. They treat employees like children. High turnover rate in management. You start to feel like things are starting to look up and then an inexperienced and under qualified manager comes in and messes everything up. I’ve had both really bad and really great supervisors. The bad ones don’t get held accountable for their actions. The great ones get burnout trying to deal with all of the weird stuff going on and trying to keep their coders happy.

      1.0
      Oct 26, 2021

      Not Good

      Utilization management coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lets you work from home.

      Cons

      Team at the company has had 20 departures in 10 months, upper management has been fleeing team left and right, the workload is unmanageable, and the work place expectations are too high.

      Viewing 175 - 177 of 15,556 Reviews
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      Glassdoor has 17,028 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.