Optum reviews

3.4

55% would recommend to a friend

(15,556 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Nov 18, 2019

Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

Lots of good people. It's a good place to gain experience to take to your next employer.

Cons

Considering it's a healthcare benefits company, the health benefits are awful. Other companies using UHG insurance actually get better coverage. They have a nice set of cultural values, but only pay lip service to them. Current IT management is mostly toxic, politics driven, and self-centered. Employee surveys consistently call out a lack of trust in senior management, but why should they care? They still get their 5-figure cash bonuses. Get a good salary deal when you get hired, because you'll probably never get a meaningful pay increase, and promotions are almost unheard of, unless you know and suck up tot he right people. Offshoring as much as they can. I often wonder how they get away with it, as there's a lot of sensitive healthcare info in the hands of low-paid Indian and Filipino workers.

1.0
Nov 7, 2019
Recommend
CEO approval
Business Outlook

Pros

They have a lot of money, so getting software and hardware isn't much trouble.

Cons

The absolute worst health insurance plans I've ever seen. Seeing as how this company is a health insurance and health care provider, the fact that they offer such terrible insurance to employees demonstrates they have no value towards them. On top of that the plans are getting more expensive each year with worse deductibles. The more you make the higher your insurance rate, and also there is a penalty to insure a spouse if they are eligible for insurance with their employer.

3.0
Oct 16, 2019
Recommend
CEO approval
Business Outlook

Pros

PTO policies, bonus, Great opportunity to work with innovative technologies, network across leading healthcare organizations

Cons

Frontline leadership is not knowledgeable, focus is on "looking" important, minimal cooperation between teams, disciplinary policies executed on a whim, HR complaints ignored

Viewing 184 - 186 of 15,556 Reviews

Glassdoor has 17,028 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.