Optum reviews

3.4

55% would recommend to a friend

(15,562 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,562 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

The salary and benefits are average

Cons

The company is very unorganized. Management is horrible, and they turn on their staff. There is a very significant shortage of medical providers and ancillary staff because they all continue to quit. . . Optum has problems retaining their staff because of the way they are treated. . I would not recommend this company at all. I definitely without reservation state "BEWARE OF OPTUM, STAY AWAY"!. There are many other health care institutions and companies that treat their employees more respectful.

3.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Many fringe benefits, quality of life/ work culture emphasis, at least as a "spoken" value and online offerings and self help apps. Competitive salary.

Cons

Corporate culture. Feeling valued as an employee often depends on the Executive Director you work under. Very measurement based and a bit micro-managing even for long term performers and skilled folks. Actual problem solving of direct work issues tend to be shifted to "systems" and "policies" instead of authorizing people to be involved in self agency and a growth-mindset problem-solving role.

1.0
Apr 29, 2025

Corporate greed

Recommend
CEO approval
Business Outlook

Pros

Good pay and learning new technology

Cons

Bad company to work with .Lot of corporate greed and management levels .There are lot of redundant management levels and this are the people who decides whom to keep and whom to let go

Viewing 211 - 213 of 15,562 Reviews

Glassdoor has 17,035 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.