Optum reviews

3.4

55% would recommend to a friend

(15,573 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Jan 27, 2024

Record Profits, Yet Bonus and Merit Reduction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart colleagues, interesting work, lots of room to move.

Cons

Completed my first year, looking forward to a nice bonus. Company announced record profits last year. Recent announcement that bonuses will be paid at 50-60% and certain pay grades will get no merit increase at all. Absolutely cruel and infuriating. They do not care about their people. Layoffs happen frequently.

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that your comments will help us to assess our processes and make any necessary adjustments for improvement and better supported employees.
1.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Not a damn thing, sir.

Cons

Pretty Much everything, I would say

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that your review will help us to assess our processes and make any necessary adjustments for improvement.
2.0
Jan 11, 2024

Mess of an integration

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In theory it would've been good to be part of a larger company

Cons

Expectations of the amount of work you can complete sucessfully is completely out of possibility. They have shaved down staffing to such a degree it takes at least 20 minutes to get through to speak with someone just to leave a message.

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that your comments will help us to assess our processes regarding workloads and make any necessary adjustments for improvement.
Viewing 229 - 231 of 15,573 Reviews

Glassdoor has 17,048 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.