Is Optum a good company to work for?

Optum has an overall rating of 3.4 out of 5, based on over 17,044 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 55% of employees would recommend working at Optum to a friend and 46% have a positive outlook for the business. The best reviews about Optum have been left by employees working as Intern , Senior Data Engineer and TDP Associate .

Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1139) , Senior Software Engineer (717) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (187) , Director (184) , Business Analyst (181) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (127) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1904 reviews)); "Remote and Dynamic work environment good benefits" ((in 855 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 680 reviews)); "Good work life balance and we can work from home" ((in 601 reviews)); "Good culture and policies" ((in 572 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 620 reviews)); "Frequent layoffs and no warn notices." ((in 301 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 154 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 138 reviews)); "Poor communication both internally and externally" ((in 87 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Minneapolis , Eden Prairie , New York , Boston , Atlanta , Los Angeles , Tampa , Phoenix , Minnetonka , Nashville , Dallas , Washington , Las Vegas , Chicago , Houston , Denver , Raleigh , Columbia , Seattle , Basking Ridge , San Juan , San Diego , Irvine , Hartford , Austin , San Antonio , Franklin , Schaumburg , Charlotte , Orlando

Optum reviews

3.4

55% would recommend to a friend

(15,569 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (15,569 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Optum has an employee rating of 3.4 out of 5 stars, based on 15,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews

3.0

Dec 4, 2023

Still adjusting

Telehealth therapist

Recommend

CEO approval

Business Outlook

Pros

Its a big company so theres options of where to go within the company. The telework aspect is nice too.

Cons

Going through a merger is rough, its been a lot of unknowns. Increased cost of benefits significantly, health insurance is really expensive, like triple the cost prior to the merger and has insufficient coverage which is really disappointing as this is an insurance company.

Optum Response

2y

Thank you for your feedback. Please know that your comments will help us to assess our processes and make any necessary adjustments for improvement.

4.0

Dec 2, 2023

Pretty good job

Software engineer

Recommend

CEO approval

Business Outlook

Pros

"I've experienced a pretty great work-life balance working here. The company truly respects personal time and encourages a healthy division between work and home life. Flexible working hours and the option for remote work have significantly reduced stress and improved my overall well-being. Management understands the importance of time off and actively supports employees in taking their full leave entitlements. The workload is reasonable, allowing for ample time to focus on personal interests and family without feeling overwhelmed. This balance has not only enhanced my productivity at work but has also positively impacted my personal life.

Cons

a notable downside is the limited opportunities for professional growth and advancement. The company has a relatively flat organizational structure, which means fewer chances for upward mobility. Training and development programs are sparse, and there isn't a clear pathway for career progression. This lack of growth opportunities can be demotivating, especially for ambitious individuals looking to advance their skills and position. Additionally, the company seems to be in a state of maintaining the status quo rather than actively pursuing innovation and expansion, which further limits the scope for professional development and challenging new experiences

3.0

Sep 26, 2023

Not A Stable Place to work

Sr. business analyst

Recommend

CEO approval

Business Outlook

Pros

They pay well and there are tons of opportunities to move around

Cons

They are constantly changing how things are done. The move people to other teams as restructuring all the time. There are lay offs pretty often 2 times for me personally and I would not go back there again.

Optum Response

2y

Thank you for your feedback. Please know that we are actively working towards creating job stability for all employees. Your comments will help us to assess our processes and make any necessary adjustments for improvement.

Viewing 235 - 237 of 15,569 Reviews

Jobs at Optum

Emergency Department Patient Registration Representative

Emergency Department Patient Registration Representative

Associate Patient Care Coordinator

Part Time Associate Patient Care Coordinator

Associate Patient Care Coordinator

Optum

Optum reviews

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Reviews by job title

Still adjusting

Pretty good job

Not A Stable Place to work

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