Optum reviews

3.4

55% would recommend to a friend

(15,569 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,569 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Aug 8, 2023

One of the worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and PTO Horrible insurance for a company that owns an insurance company-(UHC) This speaks of the company

Cons

A HC company with no mission/alue other than raising the stock value for the shareholders and paying hefty salaries and bonuses to the executives. They do not care for the patient nor their employees. The worst!

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that we are committed to providing quality care and support for both our employees and members we serve.
2.0
Jul 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Good training, some flexibility, good resources

Cons

Micro management, metrics are confusing

avatar
Optum Response
2y
Thank you for taking the time to provide feedback. I apologize if you felt micromanaged. We are actively working to foster a culture of trust and empowerment within our teams.
1.0
Jul 12, 2023

Abusive Workplace

Recommend
CEO approval
Business Outlook

Pros

Some of the coworkers are the best people I've ever met.

Cons

Toxic, manipulative environment. One of the worst places I've ever worked. You'll get tricked by management who will offer support and guidance in the beginning, but will never offer solutions to problems or take any action to change harmful policies. Staff are repeatedly put in harm's way. There's no financial compensation for tenure staff who are low on the totem pole. Some members of workplace are extremely homophobic and transphobic.

Viewing 244 - 246 of 15,569 Reviews

Glassdoor has 17,044 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.