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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,576 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      16K reviews
      4.0
      Apr 4, 2022

      Great experience and opportunities for growth

      Care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote position, supportive management, great team collaboration, paid training, reimbursement for CEUs

      Cons

      Can be difficult to get PTO if not requested more than 3 weeks in advance. High copay/coinsurance/deductible with benefit plan. Some of the tasks are not clinical in nature and require a lot of administrative work which can feel redundant

      2.0
      Mar 25, 2022

      Don't do it!!

      Telephonic rn case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home - that's it

      Cons

      Making outbound calls and the majority of people don't want to talk to you. Software and charting is RIDICULOUS!! Health insurance was horrible...paid for NOTHING until you met a ridiculous deductible.

      3.0
      Mar 15, 2022

      Employed here 9yr, getting ready to break away

      Registered nurse case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good supervisors UNDER SR. management level. Great team feeling of a small community at least in my last position. I love the telecommute aspect.

      Cons

      1% average raise is insulting, especially when new employees make as much as the nurses with 5+ years at Optum. Repeated issues with software never fixed, just promises. You lose your accrued PTO upon leaving company, or even resignation notice. The medical insurance offers SUCK, and the micro management is one more reason why, after 9yr here, I am leaving.

      Viewing 268 - 270 of 15,576 Reviews
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      Glassdoor has 17,051 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.