Optum reviews

3.4

55% would recommend to a friend

(15,586 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Sep 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Team embraced Cultural Values and were strong supporters of Patient Centered Care

Cons

Directors and Vice-Presidents are Report Driven. They don't care about the patients or their employees

3.0
Sep 11, 2020
Recommend
CEO approval
Business Outlook

Pros

I had the best work experience of my life here when I was part of a team with high performing individuals and a leader that encouraged and enabled us.

Cons

I also had the worst experience of my life here when I was part of a team with a toxic culture and a leader who made ethically questionable decisions.

1.0
Sep 10, 2020

Micromanagement hell

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get paid! You get benefits and you get PTO, if you were ever allowed to use it, that would be even better!

Cons

They micromanage you like a child. You have to move your mouse or tap your keyboard every minute or you go on the naughty list. They watch every move you make, even how long your screen is asleep on your breaks. Training? What training. They have a pharmacist reading one of the 50+ job aids to you during 5 weeks of training reassuring you over and over, you’ll get it! It’s a total joke and a waste of time. OptumRx is a company to RUN from!

Viewing 295 - 297 of 15,586 Reviews

Glassdoor has 17,061 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.