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Orbitz Worldwide

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Orbitz Worldwide reviews

4.1

84% would recommend to a friend

(559 total reviews)
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Hari Nair

76% approve of CEO

60% positive business outlook

Orbitz Worldwide has an employee rating of 4.1 out of 5 stars, based on 559 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Orbitz Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

559 reviews
4.0
Nov 10, 2009

Barney a breath of fresh air!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Barney has made a number of significantly positive changes at Orbitz. He thoroughly understands the business and is impatient to improve the site and the user experience. He cares about the customers and often responds directly to their notes. He and his senior team have done a good job of improving the financial health of the business.

Cons

The hours can be long and management can be a little unfocused .

5.0
Nov 5, 2009

Increasing momentum at OWW

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Obitz had a difficult start to 2009. The year started with a CEO transition, a down economy, price competitiion from competitors and a leveraged balance sheet. Wall Street analysts were making dire predictions about the company and the stock was trading below $2/share. However, the company led by its energetic new CEO, Barney Harford, has really turned things around and there is great feeling of momentum. Transaction growth has returned in a strong way, profits are up (despite the elimination of the consumer booking fee), new talent is coming in to the company (and some great old talent has returned), and the company just received a $100 MM infusion of cash signalling great support by seemingly intelligent investors. The company has a strong brand and the momentum has returned.

Cons

The company still feels to move at a slower pace than I would like. While things have improved in this regard, there is more work to be done and it seems as if steps are being taken to rectify this. It feels as if there is more beaurocracy than an Internet company should have. And there could be a better sense of teamwork - although this should come as the senior team adjusts to the new additions and begins working together better.

2.0
Oct 20, 2009
Recommend
CEO approval
Business Outlook

Pros

The work/life balance is very good, which is just a small symptom of a very relaxed culture. There is a lot of flexibility about hours, collaboration, work-style, recreation style. A lot of the engineers are of decent to high quality, so you can really learn a lot from working with people around you (this is less so than in years past as people have started to leave). While some people are a bit cynical, no one takes the job too seriously and there is a lot of fun and good times to be had. There is a lot of room for taking the initiative and championing projects/changing methodologies/playing with new technologies. You can easily pick up a conversation in the hallway about any number of topics and people generally welcome outside opinions. The problem space is also very intriguing (when you are allowed to work on it, see below), and there is tough competition out there that can be beat.

Cons

All that is well and good...until you get to your actual job. Orbitz moves at an extremely slow pace, and has created many hoops for you to jump through if you want to get anything accomplished. While the engineers can be upbeat, there is a lot of frustration at the fact that you can't just fix something without involving twenty people that have no knowledge about the problem or the code. When you combine this with the fact that there is simply a lot of redundant code that has to be maintained, you create a development environment that is frustrating for engineers to work in. The pace of releasing software is glacial, and management doesn't seem to have a clear idea why this is. Because of that, they investigate methods to try and speed it up, but without any clear definition of the problem, each solution appears to make it worse. Not only that, but each solution gets implemented only partially, which is often worse than nothing. It seems like every three months Orbitz starts looking for a new "silver bullet" to it's problems, and is unable to follow through on any change, nor able to see that it's problem is itself. Be prepared to change how you work and who you report to at any moment. You will spend 90% of your time doing administration around your development lifecycle (coding, testing, code reviews, etc) rather than actually getting stuff done. This has caused a spiral of pain that now makes each mistake a giant blame game, and causes everyone in the company to be gunshy (not what you'd expect from a cutting edge website). Speaking of management, over the past few years there has been a real lack of direction. That lack has allowed bad apples to enter the management forces (because under no direction, good and bad management look very similar), which is now hindering Orbitz from recovering from the various buyouts that plagued it. These people are territorial, counter productive, and often sabotage progress (either overtly or covertly). The rest are either naturally ineffective or rendered so by the political games that are played. This has all combined to convince the best engineers to leave the company, which has left it very top-heavy, meaning each problem here becomes aggravated.

Viewing 532 - 534 of 559 Reviews

Glassdoor has 582 Orbitz Worldwide reviews submitted anonymously by Orbitz Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if Orbitz Worldwide is right for you.