OrderAhead reviews

3.4

55% would recommend to a friend

(55 total reviews)

Jeff Byun

56% approve of CEO

47% positive business outlook

OrderAhead has an employee rating of 3.4 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OrderAhead employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

55 reviews
5.0
Apr 8, 2015

Offers a lot for individual growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-always new areas to learn more in because things move so quickly -great atmosphere to keep everyone motivated -management is really helpful and focused on individual growth for team members

Cons

Like quite a few start-ups, the hours are long. They go by quickly, but it's not the place for someone looking for a steady 9-5.

5.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Working at orderahead has been a great experience. The employees are very dedicated and especially help you learn more than just your assigned tasks. Very positive vibes and a lot of fun. They really take care of you and reward hard work.

Cons

Hours can be long, as it correlates with dinning times. Office can seem disorganized, so a stickler for the rules may struggle.

3.0
Mar 28, 2015

Dispatch needs to time orders correctly.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is a pretty easy job. It is just driving,picking up and delivering .The hours are somewhat flexible. It is an okay part time job if you are in need of a bit of extra cash.

Cons

You will definitely get orders but they dispatch assigns orders so tight with no consideration for external factors that affect delivery time such as finding parking, traffic conditions,distance, and time to reach customer. They seem to go with what the GPS says on how long it takes to get to a place. Almost guaranteed that you you will only get the $12/hour minimum pay since most customers on average just tip from $1-$2. Plus sometimes they will assign you an order 8 miles away to pick up an order and 8 miles back to deliver with the order already sitting at the restaurant for 45mins. Customer received the food cold and that is unacceptable. Having long trips is not good for both customer and driver. Customer receives food cold even when placed in a hot bag since pick up was late. The driver adds more mileage and spends more on gas to receive $1-$2 tip. Driver completes less orders because of the time it takes to deliver. Plus they cut $60 off your 1st pay check for the hot bag. My 1st payment from order ahead driving 6.25 hours is only $15 because of that. I was busy driving 6.25 hours non stop and still end up with the minimum guarantee. Plus dispatch needs to notify drivers ahead of time when the order was placed and estimated time to make the order not only when it is ready so drivers can plan the trips accordingly. There has to be a way to assign orders in a timely manner to the right drivers. Is it worth driving for $12 per hour? When you have to spend on gas, auto maintenance and pay your own taxes. It's for you to decide if you are considering this job. They should increase minimum to at least $15 per hour or $12 plus tips. $12 minimum is very discouraging since you will probably spend $20 or more on gas driving around the city for ok neand pay at least 20% of income for taxes.

Viewing 40 - 42 of 55 Reviews

Glassdoor has 60 OrderAhead reviews submitted anonymously by OrderAhead employees. Read employee reviews and ratings on Glassdoor to decide if OrderAhead is right for you.