OutSystems reviews

Terrible middle management across every department. A lot of old school people stuck in the company for too long making decisions without basic understanding of what is happening in the field and only based on their knowledge from how the market used to behave 20 years ago. Any conversation with someone on the field regardless of the team in which they are in will be about how bad the managers they have to report to are. Middle managers are not worried about serving our customers or creating the best experience possible for our users or making the best possible decisions for the company but only care about their personal growth path. A growth path which is not based on hard work or effort but only on politics.
 Middle management is very absent from the field, which leads to poor decision making / no decision making at all which leads to sending over plain wrong information to the leadership team which leads to poor decision making again. 
There is little meritocracy when it comes to promoting the best talent and we are still very old school corporate which means people have to wait many years before they receive that deserved promotion and in the meantime they will have to continue reporting to a person who has herself waited many years to be promoted and is most likely a worse performer than them. Great talent and anyone with a strategic / high achiever mindset ends up leaving the company. Mediocre employees subsist because for them it is a very comfortable place to be. Any growth observed comes from merit of the product but it could be infinitely higher if only leadership team was ready to make difficult decisions to achieve a high performance culture.

C level needs a change. Day by day, processes are increasing, but that doesn't make any sense. Low code platform, how much are we using it internally? Changing the pricing model yearly will not help to grow the numbers. Try to collect the feedback from the ground at least with key performers. What can we do as a team? Shifting from old pricing to new pricing out of the blue will affect the SMB. Oh yeah, we are moving towards Enterprise only market :( Regional Sales, understand pulse and change according to market. Rushing into the markets with wrong plans will ruin the legacy name. Separating the renewals team without proper planning will affect SMB. The product team need to rushes up with what all you promised. Concentrate on the Analytics, Cloud, Security (Sentry will be soon out of date). HR & People, please invest time in the regional office and all levels to understand what they go through. Not just VP and C level are key people. Please make a difference in culture. All the races are the same, and the team knows who really cares and shows the fake faces. Professional Services Investments - IPO balancing in Services investments to customers will definitely affect growth and customer sentiments to worse. Customers will realize the differences in credits and GSP games pretty soon. Work-life balance, reduce unwanted meetings. TSM & CSM - time to think from a customer angle how this can be really scalable for all the customers. Customer Success too many changes will make things toxic, unable to see any difference in the last 2 years. Product standard and support should be improved. Make sure the product is invested well in all the cloud platform and security standards, else easy to lose the battle. Set a bar for the partners. Adding partner count doesn't give any customer satisfaction. We are really back in comparing the partner standard with our competitors