Is Outreach a good company to work for?

Outreach has an overall rating of 3.8 out of 5, based on over 580 reviews left anonymously by employees. This rating has increased by 19% over the last 12 months. 73% of employees would recommend working at Outreach to a friend and 73% have a positive outlook for the business. The best reviews about Outreach have been left by employees working as Software Engineer , Sales Development Representative and Technical Support Engineer .

Does Outreach pay their employees well?

According to anonymously submitted Glassdoor reviews, Outreach employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Outreach. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Outreach?

73% of Outreach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Outreach 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Outreach?

Account Executive (51) , Sales Development Representative (SDR) (45) , Sales (30) , Software Engineer (23) , Sales Development Representative (19) , Technical Support Engineer (19) , Customer Success Manager (14) , Enterprise Account Executive (13) , SDR (13) , Marketing (9) , Senior Software Engineer (8) , Staff Software Engineer (8) , Sales Manager (6) , Customer Success (5) , Product Manager (5)

What are the pros of working at Outreach according to real employee reviews?

"Great people to work with" ((in 69 reviews)); "Great PMF and culture and respect in the GTM space" ((in 62 reviews)); "Good benefits (that slowly turned into mediocre) and great office" ((in 23 reviews)); "home availability lead to good work/life balance" ((in 20 reviews)); "I’m not sure if the pay is good for the people who are picking up the work now that they’re outsourcing." ((in 20 reviews))

What are the cons of working at Outreach according to real employee reviews?

"Senior Leadership was clueless how to manage during economic down turns and did 5 redundancies in 1 year" ((in 40 reviews)); "The most pressing issue is the constant layoffs (RIFs) that have plagued the company in recent times." ((in 19 reviews)); "It's common for there to be turnover within sales reps at any org but what not so common is how much turnover there was here within leadership. 4 managers within 6 months." ((in 16 reviews)); "Management is aware." ((in 13 reviews)); "no 401k match" ((in 8 reviews))

What are employees saying about Outreach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Outreach layoffs and their outlook for job security at Outreach in 2026.

What are the top reviewed Outreach locations?

Seattle , Atlanta , New York , Austin , San Francisco , State College , Chicago , Dallas , Los Angeles , Boston , Remote , Burke , New York Mills , Bozeman , Washington , Raleigh , Wilmington , Nashville , Indianapolis , San Diego , West Palm Beach , Tampa , West Seattle

Outreach reviews

3.8

73% would recommend to a friend

(94 total reviews)

Abhijit Mitra

92% approve of CEO

73% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

94 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Nov 13, 2017

sales development representative

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Great culture. Everyone works hard and is collaborative. The company vibe is positive and everyone is very helpful. We have a lot of fun, and earn great money. The benefits are amazing and it is a great sales environment. The company is exploding, so the rapid growth keeps you on your toes!

Cons

Long hours and hard work, but if you want to earn $ in a early sales role, this is the job for you.

5.0

Nov 9, 2017

Keep it up Outreach!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Amazing company culture. The office is filled with high energy and it's very contagious. - Career advancement – if you do great work, you're rewarded for it. - No shortage of talent – Everyone I work with is stellar at what they do - Learning opportunities – Weekly brown bags and skill share from all departments - Lots of ownership in your work. You're always in the driver seat. - Very collaborative environment - Passion/conceptual projects are encouraged. This allows us to break free from our daily projects and think bigger ideas. - Competitive pay and unlimited PTO - Fantastic leave policy for men and women - The Founders have your back and care about their people. - Great work-life balance - Paid parking - Free food/drinks at Miir - Free pastries/drinks at Essentials Bakery - Unlimited office snacks and alcoholic beverages - Manny's daily fist-bumps

Cons

- Product team process is still being defined. So there's a couple speed bumps along the way. - Not all, but certain teams work longer hours than others. - No life insurance policy (yet) - It's still a start-up, so there's growing pains and learning opportunities. - Would be nice to do monthly catered lunches to bring the company together more often.

4.0

Jun 6, 2017

An engineer living in a salesperson's world

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Culture * Friendly, professional, and collaborative. * Excellent work/life balance (although I hear this may vary by team). * No meetings on days beginning with "T". * Flexible work-from-home policy, although this may vary by manager. Technology * Modern front-end tech stack. * Strong focus on readability, maintainability, and test coverage. Management * Observant and accessible executive team. * Well-defined career path for engineering roles.

Cons

Culture * Highly sales-driven culture, can be a bit "bro"-like. Technology * Rapidly evolving and expanding codebase can be difficult to keep up with. Management * No formal performance reviews. * Inexperienced managers.

Viewing 91 - 93 of 94 Reviews

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sales development representative

Keep it up Outreach!

An engineer living in a salesperson's world

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