PACCAR reviews

3.7

63% would recommend to a friend

(1,041 total reviews)
avatar

Preston Feight

72% approve of CEO

52% positive business outlook

PACCAR has an employee rating of 3.7 out of 5 stars, based on 1,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PACCAR employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

PACCAR is a very consistent company. Consistently profitable, consistently predictable. The people are really friendly and happy to help when you need it. The company is big on promoting from within, and if you're reasonably good at your job, you've got a good shot of making it into management eventually, or at least getting consistent (but low) raises. In terms of promotions, the company is big on shifting people around - between divisions, to different locations, but most especially to different functions. Unless you do particularly technical work, expect to try all sorts of different departments over the course of your career. Some benefits are generous, but they take many years of service to earn, like the pension plan (doesn't vest until five years' service and grows every year thereafter) and vacation days (only 10 until after five years and/or if you make it to management grade). Health insurance is reasonably good, and the 401k match is significant as well. If you want stability, PACCAR is the place for you. Your work will be approachable and usually minimally challenging once you figure it out, you'll usually only work a 40-hour week, and you'll be able to progress through a good, if boring, career and retire on your pension. Most people stay a long time, if not for their entire career. Management is relatively accessible as well; many places say they have an open door policy and it doesn't mean much, but they really mean it here. It's easy to build relationships with them if you want to and try to, not to mention across the company.

Cons

It definitely lives up to its antiquated reputation - your dry cleaning bill will be high and your salary will be uncompetitively low. (Note salaries stay largely the same across the country, so while those at Peterbilt in Denton make good money for the area, those of us in Seattle really don't.) Promotions seem to be more based on time of service (and at higher levels, having an MBA) than on aptitude; once you have the basic level expected, doing more does not seem to be rewarded. The company is quite inflexible, with even seemingly small things requiring multiple levels of approval. This bureaucratic culture stifles innovation and can be frustrating at times. If you like WFH, then steer clear - we are 100% back in the office with only the narrowest of exceptions. Low-level employees can apply to work from home one day a week (only Tues, Wed, or Thurs, of course), but there is a very limited quota for this, new employees are not eligible, and every single application requires executive-level approval. It's as ridiculous as it sounds and it is widely unpopular. The company is trying to improve in terms of diversity, with new councils promoting various diversity initiatives, usually themed events with diversity-related swag. It's a start, but leadership is almost all white and male and the culture reflects that. Pretty much every office across the company is quite spartan, with more luxurious ones featuring amenities like free coffee and a lack of asbestos. Definitely cannot compare to the quality of life at most other large companies in the Seattle area. PACCAR is big on locking you in. Pretty much every program or opportunity you'd want to try carries a minimum commitment to stay with the company afterward. A master's degree or MBA is necessary to advance; the company will pay for 50% of it, but then you've got a minimum service commitment. Also, by moving you around so many departments, the only thing you'll end up being an expert at is PACCAR itself, which makes you an uncompetitive candidate elsewhere. Many people stay at PACCAR even when they don't like it because they're locked in or because they find they don't have the skills to earn a more competitive salary elsewhere, and end up quite jaded about the company. Finally, the whims of upper management and the C-suite carry quite a bit of weight, resulting in rather anodyne rules like never being able to put your suit jacket on your chair. (It's the Chairman's pet peeve, you know!) It definitely has a bit of an old boys' club feeling to it, and not in a good way. Stories abound - I heard that the CEO got mustard on his tie at one of the divisions and had them renovate the whole cafeteria to prevent it from happening again. That is hearsay, but it doesn't sound ridiculous when you come to know how PACCAR works, and that should be telling.

3.0
Jul 12, 2021

Great company, but refuses to adapt

Recommend
CEO approval
Business Outlook

Pros

Decent work-life balance depending on your salary grade level Prioritize internal employees for promotions over hiring external candidates Opportunity for advancement if you want it and do well in your role Tuition reimbursement benefits Great colleagues

Cons

Lower than market average pay for job roles. Slow to respond to COVID and provided very little support with WFH, but required managers to inspect employees work from home set-ups via teams. Response to COVID was perceived that there is little care about employees with strong encouragement to be at the office while not actually required. Unofficially required manager level and up to be at the office as of July 2020. As of August 2021 requiring employees to be back to work 100% with an option for an exception to be signed off by Senior Management only for employees with no direct reports for 1 day a week at home, but can only be a Tuesday, Wednesday, or Thursday, with many other contingencies. Lean company, which has proven successful, but also limits the ability to invest in systematic and forward-looking improvements as well as proportionate head-count to company demands and growth.

2.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

* Fidelity 401K retirement plan. Pension after 5 years of service * 50% tuition reimbursement after 1 year of service, but you must pay the upfront cost and is contingent on grades and if you commit to work for PACCAR for an extended time. Otherwise you have to pay it all back.

Cons

* Slow to adopt change and fails to acknowledge and take stance on outside organizational issues in a prompt manner such as diversity issues we saw in early 2020. CEO Preston Feight is passive to acknowledge and to denounce racism or provide guidance on how the organization will move forward but directs its divisions to handle the issue. PACCAR supports multimillion dollar companies who have strong political views and from the inside looking in are indeed racist. PACCAR fails to acknowledge this elephant and is more concerned about its profits and stock price rather than its well-being of employees. Internal webpages sparsely acknowledged unity for BLM and were labeled “Stronger Together” with a black silhouette and white lettering tip-toeing around the elephant in the room and fearful to take a stance when the rest of Fortune 200 companies and competitors have. * Low compensation, with most wages 20% below market. PACCAR does not promote or give raises if an employee “Meets Expectation.” PACCAR will also renege on a salary promotion if an employee “Meets Expectation.” “Merit” increases are nice but PACCAR hides that merit increases are cost of living adjustments. Expect anywhere between 2-5% increase for most employees. * Work overload. PACCAR runs LEAN and work life balance is non-existent. Most employees are stressed and Senior Management fails to approve headcount even when evidence is clearly blatant and recommended. Also in the future there will be no work from home policy even when data shows all-time record work performance and efficiency. PACCAR likes to micromanage and control its employees and environment and the company will spin it as “a people business” even when evidence of increased performance is clear. * Diversity inclusion is existent but Senior Management fails to own and take a stance on any issue. Most acknowledgement is regurgitated information from its CEO. The company reeks with white privilege and is highly bureaucratic to get promoted. * Dress code is antiquated, for the most part business formal if working at Corporate or with any supplier. Also men cannot have facial hair and are asked to shave. Additionally have “professional hair,” however you want to read into that. * Office environments are outdated with some divisions still using work station panels that look like they were bought in the 70s. Dust and pollen collect on these cloth panels and it’s disgusting. * Cafeteria food company wide is unhealthy. Pack your own lunch or go-out and get something better.

Viewing 97 - 99 of 1,041 Reviews

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