PENFED Credit Union reviews

Full time schedule is 37.5 hours and you paid accordingly. Mandatory OT when you're not paid 1.5 times unless you go over 40 hours. Only paid OT if you're hourly. Little transparency in managers. It was difficult to remain genuine to employees when the MO was to keep hush hush about things that didn't need to be kept secret, in my opinion. Little trust is a result of this philosophy.

High turnover. Mid- to lower level positions are not compensated to market standards. Year end bonus opportunity is quite low compared to industry and even other Credit Unions. Culture of micro-managing. Employees not empowered, even at leadership levels, to make simple decisions that typically even lower-level employees could make at other companies. Employee morale is low and many are regularly looking to leave. Thinly staffed for those that actually perform the work, which relies on management to then complete tasks rather than lead. Technology is not up to industry standard and some time away from changing. Work-life balance is preached, but you will often be asked to work late and weekends without extra compensation. New employee training is a work in progress at best.