PENNYMAC reviews

3.1

48% would recommend to a friend

(1,556 total reviews)
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David Spector

55% approve of CEO

49% positive business outlook

PENNYMAC has an employee rating of 3.1 out of 5 stars, based on 1,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Subsidized cafeteria food costs slightly more than Taco Bell and tastes the same! Oh yeah and you can see about 1,000 crows on a daily basis.

Cons

Management style is to bully while overworking and underpaying. They don’t reward for loyalty, time served, performance or education. New hires are brought on and make more than current tenured employees. PennyMac TV is propaganda spewing BS that makes everybody forced to look at it nauseous with disgust.

1.0
May 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay was decent and overtime was offered when 'they' needed us and WE pulled through for 'them'. I did take away more knowledge in a particular area of mortgage from this job.

Cons

I was laid off 5/9/22. The 'WE' I speak of are the numerous 'bodies/numbers' that handled the load when the market was exploding when covid hit and all the bodies before me that gave their best to PennyMac over the years, namely many veterans, including myself, who were there in the trenches when it counted. Upper management has no idea of key employee contributions and stellar records because they don't care to know. I was under a management team that came to the company connected to each other and used our knowledge and ideas making them their own promising help and support to advance in the company when, in the end, they cut us loose once they had what they needed. No efforts by management to communicate with other managers in the company to move key, talented employees into other areas of interest. They say they will do this but never follow through with the support of their statements that they will do all they can to help you succeed. I felt used in the end and taken advantage of, BUT knew in my heart all along the kind of 'clickish' people I was under anyway. I still showed up to my job each day and proved my worth so felt good having helped 'MY clients' in my role with PennyMac on a personal level. I felt sad when I was laid off, BUT also felt a weight of lies and deceipt lifted off my life of which I am the wiser for. You always hear of large companies in this manner. "It's corporate America, they (the big fishes) are all about revenue never thinking of the LOYAL LITTLE FISHES that are helping them swimming in the trenches, taking care of the customers each day going above and beyond." From the biggest fishes (upper management) down to lower management, unless you fit their idea of staying a subservient employee ALWAYS, never having a desire to advance your career, you will lose in the end with PennyMac. Save yourself the trouble and STEER CLEAR OF THIS COMPANY! OR, take advantage of learning 1 thing really well expecting once you do, you will be ready to move on to another company cause' this one does not have an interest in paying you your worth in the end. I believe one of the reasons PennyMac is set up the way it is, namely people working only 1 specific area of the loan process is to keep them hungry for more knowledge and leaving them trapped with expertise only in only one skill set as many they hire don't have broad experience in the mortgage industry. They can't have people learning and knowing too much because it's NOT this companies practice to advance people in their careers and PAY THEM MORE MONEY. This is truly a revolving door company where advancement is not based on merit. I saw MANY talented AND CLASSY people leave the company on their own, wise to this practice, before lay offs and even after the first round of layoffs. I happened to be laid off in the second round having top production numbers for 2 and 1/2 years while having the best record of helping loans to close on time, etc.

3.0
Feb 24, 2016
Recommend
CEO approval
Business Outlook

Pros

The people are great -- family oriented and lot's of people with young children. If you can't hit a deadline because of quality concerns -- the senior leaders listen and don't push the teams into delivering poor quality. Halloween is super fun at PennyMac!

Cons

Where to begin. Very stingy company. Was told during the interview process I would never get a raise -- ever. There is no real review system in place -- so they don't really rank your performance. The vacation plan is two weeks only and you have to accrue. Been a professional in my space for 25 years -- treated the same as a first time employee in terms of vacation. If i want a few days more than 10 -- i have to take it without pay. No comp time for all the overtime. In Moorpark there is nowhere to park. If you go out to lunch you won't find parking when you return. I get to work 30 minutes early just to park. The worst is no sense of work life balance. Basically this is a call center company -- so they base all decisions on how it impacts call center performance. Even if you're in IT or accounting. No working from home ever. They demand you work from 8:30 - 5:30 -- which puts you squarely in terrible traffic. Must wear business casual -- jeans are ok on Friday. Living like it's 1989.

Viewing 31 - 33 of 1,556 Reviews

Glassdoor has 1,671 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.