PNC Financial Services Group reviews

Lots of stress, very low pay, all about sales, customers, & heavy work load. I was promised by the HR that referrals where attainable. She over sold the company. I had 43 referrals in 3 months and made only $6.00. You are only paid out on referrals quarterly. That means every 4 months you are paid for referrals. No work life balance. I worked every Friday night & every Saturday. Benefits where terrible & expensive. I worked in the Wisconsin/Chicago region. Every holiday we had to work on our day off. It takes forever to hire someone so if you are short handed they expect you to work 10 1/2 hours without a lunch break. You actually stand behind the teller line and eat because it will be you with only 1 other person. You are expected to be responsible for servicing ATMS & vaults without getting paid for that. The systems you use are way outdated & frustrating to use. The turnover rate for the company is extremely high in our region because the pay is terrible and it is a miserable environment. I was what they call a "switcher" & I was also expected to spend 3 hours a week making phone calls. Bankers are allowed to take all the loans & mortgages that actually "pay out". Switchers are expected to take the low paying things & service issues.

Poor computer systems & nonsensical processes. Many times no one in the entire company knows the answer to an issue or where to find the best quasi-answer.