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      PNC Financial Services Group

      Engaged Employer

      PNC Financial Services Group reviews

      3.2

      48% would recommend to a friend

      (9,904 total reviews)
      avatar

      William S. Demchak

      48% approve of CEO

      44% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.3

      Work/Life balance

      3.2

      Culture & values

      3.2

      Career opportunities

      3.0

      Compensation and benefits

      2.7

      Senior management

      PNC Financial Services Group has an employee rating of 3.2 out of 5 stars, based on 9,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PNC Financial Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      Mar 20, 2018

      PNC has lost its way

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some great people still left at PNC in certain departments. The bank has unmatched technology and some products that can be very beneficial to the clients.

      Cons

      Retail banking has become everything we used to make light of - constant turnover, counting widgets, pressure to sell things to clients they don't need to hit goal. There is no room for autonomy or creativity, PNC is in full-on micro-managing, "do it my way or else" mode. The culture is drastically different than it was 2 years, 5 years and 10 years ago. This has forced out a number of highly talented, creative leaders and individuals that contributed greatly to the organization.

      4.0
      Jan 17, 2018

      Solid company with decent benefits

      Branch sales and service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Plenty of Resources to help you achieve your goals - Lots of Training - Decent Benefits and branches follow government holiday schedule - Great for recent grads to get a taste of a corporate and customer interaction I was lucky to work with a solid group of people, and learned a lot of valuable skills from my managers and peers. If you have the Grit, and would like to be in banking, PNC is full of good opportunities. Just be smart and research locations before pulling the trigger. Like any company, there are some amazing managers, as well as some amazingly awful ones too. Good hunting!

      Cons

      - Not enough pay - Commission was difficult to achieve (very few achieved it) - Opportunity to move up in my region were far and few between - Occasional Nepotism - Daily dose of angry customers (who can't distinguish employee mistakes from company mistakes)

      2.0
      Nov 24, 2017

      Detection & Investigation Analyst Sr

      Detection & investigation analyst senior
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, co-workers, and holiday pay.

      Cons

      Everything else. The hours are horrible but you do know that going in to it. I also love a job where I get screamed at by customers all day every day. The quota for calls per hour is ridiculous. Very little training. There is such a high turnover that they did not have the time to properly train people. The benefits are terrible. Get ready to work weekends and holidays.

      Viewing 172 - 174 of 9,904 Reviews
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      ReviewsPNC Financial Services Group reviews

      Glassdoor has 10,569 PNC Financial Services Group reviews submitted anonymously by PNC Financial Services Group employees. Read employee reviews and ratings on Glassdoor to decide if PNC Financial Services Group is right for you.