Is PNC Financial Services Group a good company to work for?

PNC Financial Services Group has an overall rating of 3.2 out of 5, based on over 10,569 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 48% of employees would recommend working at PNC Financial Services Group to a friend and 44% have a positive outlook for the business. The best reviews about PNC Financial Services Group have been left by employees working as Investment Banking Analyst , Financial Wellness Consultant and Internship .

Does PNC Financial Services Group pay their employees well?

According to anonymously submitted Glassdoor reviews, PNC Financial Services Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PNC Financial Services Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at PNC Financial Services Group?

48% of PNC Financial Services Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PNC Financial Services Group 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at PNC Financial Services Group?

Bank Teller (369) , Teller (272) , Personal Banker (245) , Branch Banker (223) , Customer Service Representative (222) , Branch Manager (208) , Universal Banker (177) , Financial Sales Consultant (165) , Analyst (101) , Branch Sales and Service Associate (100) , Customer Service Associate (93) , Intern (79) , Business Analyst (75) , Mortgage Loan Officer (73) , Branch Sales and Service Representative (70)

What are the pros of working at PNC Financial Services Group according to real employee reviews?

"good benefits and sign up process for benefits is appropriately uncomplicated with clear explanations for all options." ((in 1010 reviews)); "Work life balance is good and company puts a lot of emphasis on improving it." ((in 612 reviews)); "Great people here who genuinely care about doing things well and doing right by our clients." ((in 519 reviews)); "Great culture and very friendly" ((in 356 reviews)); "Great training and resources." ((in 229 reviews))

What are the cons of working at PNC Financial Services Group according to real employee reviews?

"Some corporate policy can be detrimental to growth and laterals as well as low pay once inside" ((in 807 reviews)); "Depending on which branch you are placed management is poor and will not work well with the bankers/tellers" ((in 491 reviews)); "Low salary and lots of turnover" ((in 277 reviews)); "If you get a bad manager or have annoying coworkers it can make work miserable." ((in 246 reviews)); "This puts a great demand on those left behind resulting in more work hours higher stress and no bonus." ((in 123 reviews))

What are employees saying about PNC Financial Services Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PNC Financial Services Group layoffs and their outlook for job security at PNC Financial Services Group in 2026.

What are the top reviewed PNC Financial Services Group locations?

Pittsburgh , Cleveland , Philadelphia , Chicago , Kalamazoo , Columbus , Washington , Cincinnati , Baltimore , Indianapolis , New York , Atlanta , Jacksonville , Raleigh , Dallas , Charlotte , Louisville , Miamisburg , Birmingham , Detroit , Saint Louis , Houston , Overland Park , Downers Grove , Grand Rapids , Milwaukee , Dayton , Newark , Phila , Akron

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PNC Financial Services Group

PNC Financial Services Group reviews

3.2

48% would recommend to a friend

(9,904 total reviews)

William S. Demchak

48% approve of CEO

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.0

Compensation and benefits

2.7

Senior management

PNC Financial Services Group has an employee rating of 3.2 out of 5 stars, based on 9,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PNC Financial Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

3.0

Jul 23, 2018

Work Life Balance?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Excellent company for career growth and development. - Cares about the customer experience. - Implements processes that protect the company from risk.

Cons

Senior management wants to believe they are providing employees with "work life balance" however, many working mothers in the company are leaving the office only to log in at night after the kids go to bed. This is being driven from the company refusing to replace departing positions and adding the work load onto other people within the department. Conference calls, conference calls, conference calls.... to much time talking, not enough time executing. There are a lot of people working at PNC who don't give 100%, and the people who do work hard end up getting a majority of the workload.

3.0

Jun 30, 2018

Experience used to be good until this past year. Huge shift in management mentality and expectations.

Private client banker

Recommend

CEO approval

Business Outlook

Pros

Work/life balance, benefits, opportunity for growth. I worked for PNC for a few years before leaving and coming back. I think they genuinely offer the opportunity to advance. And they’re taking strides to improve people’s work life balance.

Cons

Hyper-focused on sales, employees are easily replaced. Management sees employees as numbers, not people. I don’t know what changed since I left and came back, but I’ve seen a HUGE shift in culture. When I started with PNC it was about the customer and about being ethical. Now it’s all about the profit and how they can squeeze every penny out of their clients. PNC eliminated hundreds of jobs 3 different times in the past 12 months because they didn’t feel like sales goals were being met. This second time, I worked there less than 90 days because my credit card sales weren’t on par with what my branch manager wanted. I flat out told her that I would only recommend a credit card to a client if I felt they could benefit from it. She felt like every customer should have a PNC credit card regardless of whether it helps the customer. You can see why I’m no longer there...

2.0

Apr 24, 2018

Support Analyst (Glorified title for Cube Slave).

Support analyst

Recommend

CEO approval

Business Outlook

Pros

Slim pension, match 401k, plenty of positions to move up and out. Health insurance for a family is available but very expensive. Pay some college. Disability. Steady job as there are so many openings all the time.

Cons

For the billions this big bank makes, the pay is well below the amount of work expected. Little training. You’re on your own. Very poor morale and high turnover. No teamwork here; your coworkers are not friendly. Try PNC for starter job and get part of college paid.

Viewing 169 - 171 of 9,904 Reviews

Jobs at PNC Financial Services Group

Part Time Teller - Brookland

Client & Community Relations Specialist

Client Service Associate

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Work Life Balance?

Experience used to be good until this past year. Huge shift in management mentality and expectations.

Support Analyst (Glorified title for Cube Slave).

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