POOLCORP reviews

3.8

67% would recommend to a friend

(137 total reviews)

John Watwood

81% approve of CEO

61% positive business outlook

Reviews by job title

137 reviews

Reviews about "Compensation"

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4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable company, great team leaders, lots of knowledge and helpful team members throughout my region. Conveys and instills a sense of pride and eagerness to help your team members ensuring that the end result is customer satisfaction.

Cons

Finding that pay is under market value for not only myself but my employees especially. I know that is most likely the number one "Con" so I would like to reiterate that this company is a great place to work

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POOLCORP Response
1w
Hello - Thank you for taking the time to provide your feedback about your employment at POOLCORP. We always look for ways to improve and be an Employer of Choice. If you have a few minutes, we would love an opportunity to connect directly with you to discuss further. You can email our HR Managers directly at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547.
1.0
Jun 10, 2026

Not worth the trouble

Recommend
CEO approval
Business Outlook

Pros

Good training program that was helpful in preparing me for the job and I was treated really well there. Career opportunities within the company if you are lucky enough to land a good position. Benefits are decent. That's where the pros end.

Cons

Turnover rate and chronic understaffing leading to increased stress and burnout. If an employee calls out or losses their job, don't expect to get any help from management because they will put their work on you instead of hiring a replacement. Never holding bad employees accountable for their actions. I've seen people get away with the worst offenses and didn't get fired. I've seen associates who constantly called out at the last minute, skipped physical inventory, stole from the cash registrar, made threats of violence, and they all took many months or years to lose their job. Ageism. If you are young or a recent college graduate, expect to be treated with condescension and disrespect from the management team that has the average age of 50 years. Industry. A lot of people in the industry lack common decency and respect and display tremendous amounts of ignorance. I can't even mention some of the vile comments I heard on a daily basis. Pay. 50k base starting out, low for the amount of work you have to do and the hours you are expected to work. Bonus program is a joke, don't expect to get much or any of it. Toxic work environment. I was unfortunate enough to end up at one of those branches. Micromanagement. Expect that from your direct supervisor all the way up to the regional manager. Retrograde technology. Self-explanatory, outdated technology that is slow and experiences constant system crashes.

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POOLCORP Response
1mo
Hello- Thank you for sharing your feedback. We value all input as it helps us improve our workplace. We’re sorry to hear about your negative experience and take your concerns seriously. While we cannot discuss individual situations publicly, we encourage you to reach out directly to HR Managers at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547.
3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great company Great knowledge

Cons

Pay is low Poor management Employer of choice is not there

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POOLCORP Response
1mo
Hello- Thank you for sharing your feedback. We value all input as it helps us improve our workplace. We’re sorry to hear about your negative experience and take your concerns seriously. While we cannot discuss individual situations publicly, we encourage you to reach out directly to HR Managers at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547.
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