POOLCORP reviews about "training program"

61% positive business outlook

Reviews by job title

32 reviews
4.0
Apr 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Plenty of hours with overtime Decent pay Decent benefits Pleasant management and coworkers

Cons

Little training program if any Lots of products to learn on the fly with very little guidance Very little sales with this role, more order taking with some pulling of orders.

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POOLCORP Response
3y
Hello - Thank you for taking the time to provide your feedback about your employment at POOLCORP. We are always looking for ways to improve and be an Employer of Choice. If you have a few minutes, we would love an opportunity to connect directly with you to discuss further. You can email our HR Managers directly at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547.
5.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

My recruiter was very friendly and easy to talk to, she made the process smooth and assists me with any questions I have. The interview at the sales center went great and made me excited to work with the team.

Cons

Due to joining the manager in training program dates, I had to wait a few months to start working.

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POOLCORP Response
2y
Hello - Thank you for taking the time to provide your feedback about your employment at POOLCORP. We are always looking for ways to improve and be an Employer of Choice. If you have a few minutes, we would love an opportunity to connect directly with you to discuss further. You can email our HR Managers directly at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547.
1.0
Nov 3, 2025

RUN

Recommend
CEO approval
Business Outlook

Pros

Training program is decent If you do decide to work here, forget about the 6-4 BS, don't burnout for this place it's not worth it. Networking is there if you are smart Flip a coin on the people you work with, I got lucky. Expect this to be the job you take when you need to retire or are weeks from being homeless

Cons

Responsible for everything but not having the ability to change those things Garbage Pay Long Hours Expect to be the only person in the building that knows what they are doing Lackluster corporate structure Bonus program impossible to achieve Nonexistent Growth If you flipped your coin and got a bad SCM you are screwed. Company's stock is artificially elevated. Berkshire Hathaway owns 9% and went from a buy to a sell in a matter of weeks. Scared of competitors. Expect Home Depot to swallow this company whole in the next couple years.

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POOLCORP Response
8mo
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience, and we value your perspective as it helps us grow and improve as an organization. As a company, we strive to provide a positive and supportive environment for all of our team members, and we’re always looking for ways to enhance that experience. If you’d like, we encourage you to reach out to the HR team directly at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547 to discuss your concerns further. We would like an opportunity to learn more about your experience so we can better serve our employees now and in the future. If you prefer to share your feedback confidentially, you can also call our anonymous hotline 866-384-4277.
2.0
Aug 15, 2024

Ops Manager

Recommend
CEO approval
Business Outlook

Pros

Lots of hands on training in MIT program

Cons

Minimum pay Long hours Not valued by corporate

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POOLCORP Response
1y
Hello - Thank you for taking the time to provide your feedback about your employment at POOLCORP. We always look for ways to improve and be an Employer of Choice. If you have a few minutes, we would love an opportunity to connect directly with you to discuss further. You can email our HR Managers directly at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547.
1.0
Jun 10, 2026

Not worth the trouble

Recommend
CEO approval
Business Outlook

Pros

Good training program that was helpful in preparing me for the job and I was treated really well there. Career opportunities within the company if you are lucky enough to land a good position. Benefits are decent. That's where the pros end.

Cons

Turnover rate and chronic understaffing leading to increased stress and burnout. If an employee calls out or losses their job, don't expect to get any help from management because they will put their work on you instead of hiring a replacement. Never holding bad employees accountable for their actions. I've seen people get away with the worst offenses and didn't get fired. I've seen associates who constantly called out at the last minute, skipped physical inventory, stole from the cash registrar, made threats of violence, and they all took many months or years to lose their job. Ageism. If you are young or a recent college graduate, expect to be treated with condescension and disrespect from the management team that has the average age of 50 years. Industry. A lot of people in the industry lack common decency and respect and display tremendous amounts of ignorance. I can't even mention some of the vile comments I heard on a daily basis. Pay. 50k base starting out, low for the amount of work you have to do and the hours you are expected to work. Bonus program is a joke, don't expect to get much or any of it. Toxic work environment. I was unfortunate enough to end up at one of those branches. Micromanagement. Expect that from your direct supervisor all the way up to the regional manager. Retrograde technology. Self-explanatory, outdated technology that is slow and experiences constant system crashes.

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POOLCORP Response
1mo
Hello- Thank you for sharing your feedback. We value all input as it helps us improve our workplace. We’re sorry to hear about your negative experience and take your concerns seriously. While we cannot discuss individual situations publicly, we encourage you to reach out directly to HR Managers at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547.
2.0
Mar 1, 2022

PAY THE PEOPLE

Recommend
CEO approval
Business Outlook

Pros

MIT training program if you can get in and branch level employees are cool people to work with

Cons

Long hours. Salary is not competitive. Not a lot of room for advancement unless you stay and suffer the sub-par salary for 10 years. Bonus is not worth it and after the pandemic nobody has gotten a pay raise, most companies have recognized this and adapted. They will sell you a dream, its a nightmare. Policies and principles are not followed by senior management. Most people telling you what you should be doing are so far removed from the field it hurts. Branches the last 2 years have blown over their sales goals by millions and YOU WONT BENEFIT.

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POOLCORP Response
4y
Thank you taking the time to provide your feedback. We can ensure you that our employees are our biggest asset! Whether its reviewing pay, bonus structures, or the structure of our development programs like MIT, we strive to develop, recognize and reward our employees. We would like to personally address your concerns and encourage you to email our HR Managers directly at hremployeeandmanagersupport@poolcorp.com or call 877-476-6547.
3.0
Sep 18, 2022
Recommend
CEO approval
Business Outlook

Pros

- MIT program is very solid - Corporate training programs are great

Cons

- If you don't get selected for MIT program or go through their training, you rely heavily on your direct manager to train you. This usually leads to sink or swim training.

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