Does POP MART pay their employees well?

According to anonymously submitted Glassdoor reviews, POP MART employees rate their compensation and benefits as 1.7 out of 5. Find out more about salaries and benefits at POP MART. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at POP MART?

18% of POP MART employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated POP MART 2.1 out of 5 for work life balance, 2.0 for culture and values and 1.9 for career opportunities.

What are the top reviewed jobs at POP MART?

Sales Associate (32) , Retail Sales Associate (9) , Retail Assistant (7) , Sales Assistant (4) , Assistant Manager (3) , Human Resources Business Partner HRBP (2) , Legal Counsel (2) , Manager (2) , Sales Lead (2) , Store Manager (2)

What are the pros of working at POP MART according to real employee reviews?

"Nice coworkers and you get to see cool figurines all day" ((in 10 reviews)); "Some pleasant and friendly colleagues" ((in 7 reviews)); "Very flexible hours, but it depends on the manager of your store!" ((in 4 reviews)); "driven culture with demanding KPIs." ((in 4 reviews)); "Great diverse work environment and friendly colleagues." ((in 3 reviews))

What are the cons of working at POP MART according to real employee reviews?

"management is bad" ((in 28 reviews)); "Everyone was constantly stressed by upper management and the corporation, with things that were hard to enforce in the store as well." ((in 9 reviews)); "Zero work life balance" ((in 6 reviews)); "Too few people working and low pay" ((in 5 reviews)); "Clear favoritism toward China staffs and personal friends of management, leading to unfair treatment and double standards." ((in 4 reviews))

What are the top reviewed POP MART locations?

Flushing , Los Angeles , New York , Glendale , Chicago , Staten Island , Dallas , Houston , Costa Mesa , Roseville , San Diego , Bellevue , Providence , Towson , Cherry Hill Mall

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POP MART

POP MART reviews

2.2

18% would recommend to a friend

(111 total reviews)

10% positive business outlook

Ratings by category

2.6

Diversity & inclusion

2.1

Work/Life balance

2.0

Culture & values

1.9

Career opportunities

1.8

Senior management

1.7

Compensation and benefits

POP MART has an employee rating of 2.2 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The POP MART employee rating is 43% below average for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

111 reviews

3.0

Jan 20, 2026

Okay to work at

Sales associate

Recommend

CEO approval

Business Outlook

Pros

discounts, cool environment to work at

Cons

crowds are too much, customers are scary

1.0

Jan 18, 2026

Challenging Work Environment with Limited Support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

High Pay Comes with High Pressure.

Cons

During my time at POP MART, I found that management support was often insufficient, which made it difficult to grow and perform effectively. The employee benefits were also quite limited and did not meet expectations. There is potential for improvement in both leadership involvement and staff welfare.

1.0

Jan 18, 2026

Escape the hell

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only good point is that you can meet so many good colleagues here

Cons

Worst everything, every single thing

Viewing 31 - 33 of 111 Reviews

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Jobs at POP MART

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate- Forum Shops

Retail Sales Associate

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Okay to work at

Challenging Work Environment with Limited Support

Escape the hell

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