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PRO Club reviews

3.7

59% would recommend to a friend

(191 total reviews)

Mark Dedomenico

62% approve of CEO

43% positive business outlook

PRO Club has an employee rating of 3.7 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRO Club employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

191 reviews
2.0
Sep 27, 2015

At childcare center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gym membership is free Some discounts

Cons

Bad management Low benefits Low pay All about profits Expected to work overtime,evenings, weekends, holidays

avatar
PRO Club Response
9y
Thank you for taking the time to review the PRO Sports Club and for your constructive feedback. It seems some time has passed since you wrote this review and we apologize for not responding sooner. We would like you to know that we have since built out a new business model that allows management to be more connected with the daily needs of their team as well as providing a better work life balance.
3.0
Aug 7, 2015

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The members are great to work with

Cons

Lots of rules that you have to follow

avatar
PRO Club Response
9y
Thank you for taking the time to review the PRO Sports Club we appreciate your recommendation.
2.0
Aug 6, 2015

Just don't do it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free gym membership, some people can be really nice, discount on certain food items and at the PRO shop.

Cons

After working here for a few years, I have to say that the environment is incredibly stressful. Management seems disorganized and the majority of departments seem like they're understaffed and their employees are overworked (especially the internal operations departments). Hourly employees are not really allowed any overtime and salaried employees are expected to work more than 40 hrs a week without additional pay (and reprimanded if they don't), Upper management seems to care more about revenue and the company's public image than employee satisfaction and happiness. In addition, there's a cult-y feel due to the PROBEST policy and the uniforms that all "cast members" are required to wear. Having to do "warm ups" each week to go over the PROBEST ideal is childish and stupid. Don't drink the kool-aid! Personal expression is not permitted, which is very old-school thinking especially in the Seattle area. This place is nothing short of a nightmare.

avatar
PRO Club Response
9y
Thank you for your constructive feedback, we are always working to improve our management practices as well as employee satisfaction. We would also like to apologize for not responding to your review sooner but would like you to know that we have been working on a new business model that allows management to be more connected with the daily needs of their team as well as providing a better work life balance. We do have a service model that reflects Disney's service standards, and we do everything we can to make that clear to candidates when they are in the application process. The culture and uniforms may not be the right fit for everyone, but it is something that sets us apart from our competitors, and allows us the ability to create fun and memorable experiences for all of our members. We know that we are certainly not perfect and would appreciate any additional feedback you may have. Please feel free to contact us at procomments@proclub.com and include Glassdoor Review in the subject line, or stop by the HR office.
Viewing 151 - 153 of 191 Reviews

Glassdoor has 197 PRO Club reviews submitted anonymously by PRO Club employees. Read employee reviews and ratings on Glassdoor to decide if PRO Club is right for you.