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      PRO Club

      Acquired by The Bay Club

      Engaged Employer

      PRO Club reviews

      3.7

      59% would recommend to a friend

      (191 total reviews)

      Mark Dedomenico

      62% approve of CEO

      43% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.5

      Senior management

      PRO Club has an employee rating of 3.7 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRO Club employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      191 reviews
      4.0
      Dec 4, 2015

      Great for Part-Time Work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free gym membership, good benefits, great pay, and discounts throughout the club. My co-workers are a huge part of why I've stayed as long as I have (plus the pay is pretty good for my workload although I may be an exception). The clientele is steady and the gym will only continue to grow. I would definitely recommend this for anyone looking for a part-time employer.

      Cons

      Over-time is generally not allowed even though many departments seem understaffed. Management is pretty disorganized and the upper management cares way to much about revenue than it's employee's at times. They are extremely nitpicky on some very weird rules that create the "PROBEST" culture of ProClub. Everything is set up to mimic Disneylands culture of world class customer service and creating an experience which is kind of weird in my opinion.

      avatar
      PRO Club Response
      10y
      Thank you for your thoughtful comments. We do have a service model that reflects Disney's service standards, and we do everything we can to make that clear to candidates when they are in the application process. The culture may not be the right fit for everyone, but it is something that sets us apart from our competitors - it is our greatest desire to create fun and memorable experiences for all of our guests. I am sorry to hear your perception of management is that it is disorganized and revenue focused. I'd love to help improve how our employees perceive their managers and am open to any feedback you'd like to offer. Please feel free to email me at mclarke@proclub.com.
      2.0
      Dec 3, 2015

      Worth it?

      Personal trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      knowledge, cleanliness, nice facility, variety

      Cons

      strict, overpromised, demographic, outdated, superficial

      avatar
      PRO Club Response
      10y
      I'd love to hear your ideas on how to better invest in our dedicated and hard working employees. Please feel free to contact me with your thoughts at mclarke@proclub.com.
      4.0
      Nov 12, 2015

      Personal Trainer

      Personal trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wealth of information to be learned. There are some fantastic trainers that are more than willing to guide you into becoming a better trainer.

      Cons

      Very nit-picky about outdated and irrelevant rules and regulations in the club. Management is under developed and does not advocate for the training team.

      avatar
      PRO Club Response
      9y
      Thank you for taking the time to share your thoughts with us and for being a valued cast member for over 5 years! We do have a service model that reflects Disney's service standards, and although it may seem nit-picky at times it is a standard that sets us apart from our competitors and allows us to create unique and memorable experiences for our members. We are sorry to hear your perception of management is that it is underdeveloped and does not advocate for the training team. We would appreciate any feedback you have that may help us to improve how our employees perceive their managers. Please feel free to email us at procomments@proclub.com and include Glassdoor Review in the subject line.
      Viewing 148 - 150 of 191 Reviews
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      ReviewsPRO Club reviews

      Glassdoor has 197 PRO Club reviews submitted anonymously by PRO Club employees. Read employee reviews and ratings on Glassdoor to decide if PRO Club is right for you.