PRS reviews

3.2

49% would recommend to a friend

(94 total reviews)

Joseph Getch

54% approve of CEO

37% positive business outlook

PRS has an employee rating of 3.2 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

94 reviews
2.0
Jan 20, 2020
Recommend
CEO approval
Business Outlook

Pros

- Helping clients who genuinely need and appreciate your help - Commiserating with your coworkers - Good experience to put on a resume

Cons

- Pay remained too low to maintain living situation in Northern Virginia, despite being told multiple times over the years that they were "doing something about it" - Upper management cares more about making money than running a good organization - Policy explicitly says that you only have to turn in a doctor's note if you're out for three days, but HR will ask for a sick note every single time you're out. Stayed home because you had a cold and weren't feeling well? Doctor's note. Didn't go to the doctor? You're out of luck. - VERY high turnover rate - Lack of recognition. You could be doing the greatest job they've ever seen, but they won't say a single positive thing. In fact, they'll probably find something to penalize you for. - Management makes things competitive and hostile between coworkers. "You should be more like *insert coworker's name here*" was a sentence that I heard thrown around multiple times. I cannot stress enough how bad of an experience it was working here. If you value your self worth and your mental stability, don't take a job with this organization.

2.0
Nov 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Working for PRS CrisisLink & answering calls for NSPL (National Suicide Prevention Lifeline) afforded me the opportunity to connect with people from all over the country, in some of their darkest moments, & it was an honor to do so. I became very efficient at multitasking & developed my active listening skills.

Cons

The company culture is steeped in intimidation, retaliation, & bullying. Middle management is cliquish & detached, existing in their own little delusional bubble. They have no idea how their numbers-driven policies affect the daily lives of rank and file employees. Schedules were issued monthly for PT employees & didn't come out until right before the 1st, which made planning anything almost impossible. They found every excuse to deny time off requests, even when submitted months in advance. They would often outright ignore scheduling requests & documented conflicts, which they had previously agreed to accommodate. Understaffing & being constantly overworked were the norm. Burnout came easy & fast, so the turnover rate was high.

Viewing 76 - 78 of 94 Reviews

Glassdoor has 106 PRS reviews submitted anonymously by PRS employees. Read employee reviews and ratings on Glassdoor to decide if PRS is right for you.