Is PSCU a good company to work for as a Fraud Detection Representative?

Fraud Detection Representative professionals working at PSCU have rated their employer with 3.4 out of 5 stars in 67 Glassdoor reviews. This is a lower than average score with the overall rating of PSCU employees being 4.1 out of 5 stars. Search open Fraud Detection Representative Jobs at PSCU now and start preparing for your job interview by browsing frequently asked Fraud Detection Representative interview questions at PSCU .

Does PSCU pay Fraud Detection Representative employees well?

Fraud Detection Representative professionals rate their compensation and benefits at PSCU with 3.6 out of 5 stars based on 67 anonymously submitted employee reviews. This is 13% worse than the company average rating for salary and benefits. Find out more about Fraud Detection Representative salaries at PSCU.

What are the top reviewed jobs at PSCU?

Fraud Detection Representative (44) , Customer Service Representative (37) , Member Service Representative (31) , Manager (18) , Contact Center Representative (15) , Account Executive (13) , Member Services Representative (13) , Fraud Detection Specialist (12) , Fraud Representative (12) , Fraud Specialist (12) , Vice President (12) , Fraud Analyst (11) , Analyst (10) , Project Manager (10) , Contact Center Supervisor (8)

What are the pros of working at PSCU according to real employee reviews?

"Benefits are good; you can get discounts on your medical insurance premiums if you engage in a healthy lifestyle." ((in 92 reviews)); "Great culture and enjoy my job." ((in 61 reviews)); "Pay is good and they will give you plenty hours." ((in 47 reviews)); "wondeerful place to work clean and employees friendly" ((in 36 reviews)); "Good pay, flexible schedule and work from home" ((in 28 reviews))

What are the cons of working at PSCU according to real employee reviews?

"The pay is so high because you're going to be yelled at constantly while dealing with unrealistic job expectations and poor management." ((in 33 reviews)); "Bad Supervisor, uncaring corporate toadies" ((in 19 reviews)); "Poor training" ((in 16 reviews)); "Bad managers with not so good attitudes and super rude customers" ((in 14 reviews)); "There is no communication within the company from senior managment down including the lack of communication witin the same division." ((in 12 reviews))

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PSCU

Now known as Velera

PSCU Fraud Detection Representative reviews

3.4

62% would recommend to a friend

(67 total reviews)

Chuck Fagan

81% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.6

Career opportunities

3.3

Senior management

3.2

Work/Life balance

Fraud Detection Representative employees have rated PSCU with 3.4 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most Fraud Detection Representative professionals have a good working experience there. PSCU is rated in line with the average (within 1 standard deviation) by Fraud Detection Representative professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

67 reviews

5.0

Sep 2, 2023

Love it

Fraud detection representative

Recommend

CEO approval

Business Outlook

Pros

Get to move up , money

Cons

Nothing really for me my main thing was working everyday of the year when u have no more PTO or sick time but that really was my fault when I 1st got the job

5.0

Aug 28, 2023

Great place to work

Fraud detection analyst

Recommend

CEO approval

Business Outlook

Pros

Really good benefits, supportive supervisors and management. Organized , if you ever need help they are there to assist . Always handing out overtime and amazing work place to be in .

Cons

There’s not really a lot of schedules options available . But other than that it’s a really good place to work for

4.0

Aug 20, 2023

Not a bad company but not consistent either

Fraud detection representative

Recommend

CEO approval

Business Outlook

Pros

A lot of overtime, most times mandatory OT

Cons

QA is not consistent when reviewing calls. You will get varying feedback which makes it very difficult to do your job.

Viewing 16 - 18 of 67 Reviews

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PSCU Fraud Detection Representative reviews

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Great place to work

Not a bad company but not consistent either

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