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PSCU reviews

4.1

85% would recommend to a friend

(957 total reviews)
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Chuck Fagan

91% approve of CEO

83% positive business outlook

PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

957 reviews
5.0
Nov 28, 2014
Recommend
CEO approval
Business Outlook

Pros

First of all, the training is amazing. It's five weeks with an amazing, engaging trainer that will literally teach you everything you need to know. You will be fully prepared before hitting the floor. You'll have supervisors, floor walkers, mentors all just to help you and answer any questions! Secondly, the benefits are great. After 30 days of your hire date your eligible for insurance benefits and the cost is amazing. I'm mostly satisfied with the staff here. The supervisors really do care about your success. You have so much support it makes this job easy. This is the first job I've had that I actually look forward to going to. Everyone here has such positive energy, the trainers are great, the supervisors and mentors are very genuine and caring. If you're looking for an amazing job THIS IS IT.

Cons

The only con I can think of is how loud some reps can be on the phone. Honestly, some reps are extremely inconsiderate of other people. However, you have the ability to move desks and 99% of the time management will discretely speak with these representatives to handle the issue.

1.0
Nov 10, 2014

Helpdesk

Recommend
CEO approval
Business Outlook

Pros

Great overtime nice coworkes nice building

Cons

Poor management, not able to get a day off. All about getting the customer off the phone instead of trying to help

4.0
Oct 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work place! Beautiful facility. Emphasis on wellness programs. Yoga, fitness, weight watchers, healthy eating. Free coffee and tea. Lots of perks.

Cons

High call volume. Scripted environment. Not flexible with work schedules. Strict absence policy.

Viewing 850 - 852 of 957 Reviews

Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.