Question 1

Is PSEG a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at PSEG have rated their employer with 4.3 out of 5 stars in 26 Glassdoor reviews. This is a higher than average score with the overall rating of PSEG employees being 3.8 out of 5 stars. Search open Customer Service (CSR) Jobs at PSEG now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at PSEG.

Question 2

Does PSEG pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at PSEG with 4.4 out of 5 stars based on 26 anonymously submitted employee reviews. This is 14.6% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at PSEG.

Question 3

How happy are Customer Service (CSR) professionals working at PSEG?

Accepted Answer

72% of Customer Service (CSR) employees at PSEG would recommend their employer to a friend. This rating has increased by 3,164% in the past 12 months. Customer Service (CSR) professionals have also rated PSEG with a 2.1 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.0 rating for culture and values and 4.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at PSEG?

Accepted Answer

Intern (33), Staff Engineer (24), Engineer (23), Meter Reader (23), Customer Service Representative (22), Technical Intern (19), Manager (17), IT Intern (16), Analyst (15), Principal Staff Engineer (15), Principal Engineer (13), Project Manager (13), Associate Engineer (10), Business Analyst (10), Utility Mechanic (7)

Question 5

What are the pros of working at PSEG according to real employee reviews?

Accepted Answer

"The benefits are good but comparable to other companies." ((in 107 reviews)); "Theres good pay and its very stable" ((in 99 reviews)); "Great people and a company that treats its employees well" ((in 79 reviews)); "Good work Life balance and pay range." ((in 30 reviews)); "Good salary with alot of overtime" ((in 28 reviews))

Question 6

What are the cons of working at PSEG according to real employee reviews?

Accepted Answer

"The lack of  knowledge displayed by several managers  was the most incredible thing I ever witnessed." ((in 20 reviews)); "Lack of leadership" ((in 17 reviews)); "The culture really is amazing." ((in 14 reviews)); "Long hours and a lot of headaches from the importance of working in the nuclear field" ((in 13 reviews)); "Nepotism is prevalent throughout the company." ((in 11 reviews))

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The phone calls are non stop

Patience needed for inconsistent OT

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