Is Pacific Office Automation a good company to work for?

Pacific Office Automation has an overall rating of 3.0 out of 5, based on over 532 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 48% of employees would recommend working at Pacific Office Automation to a friend and 46% have a positive outlook for the business. The best reviews about Pacific Office Automation have been left by employees working as Anonymous , Outside Sales Representative and Sales Representative .

Does Pacific Office Automation pay their employees well?

According to anonymously submitted Glassdoor reviews, Pacific Office Automation employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Pacific Office Automation. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pacific Office Automation?

48% of Pacific Office Automation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pacific Office Automation 2.7 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Pacific Office Automation?

Account Manager (59) , Sales Representative (52) , Field Service Technician (24) , Account Executive (19) , Anonymous (17) , Outside Sales Representative (17) , Administrative Assistant (16) , Sales (15) , Contract Administrator (11) , Sales Intern (8) , Technician (8) , Field Sales Manager (6) , Network Technician (6) , Account Representative (5) , Help Desk Technician (5)

What are the pros of working at Pacific Office Automation according to real employee reviews?

"The amount of money that you can make doing this job is unreal and there are great benefits." ((in 42 reviews)); "great people to work with" ((in 29 reviews)); "The culture and POA is great!" ((in 29 reviews)); "The training is great" ((in 19 reviews)); "My coworkers were great to work with" ((in 16 reviews))

What are the cons of working at Pacific Office Automation according to real employee reviews?

"It can be long hours but you get out of it what you put into it." ((in 46 reviews)); "There is absolutely NO work life balance.If you do not like being a salary based employee then this company is not for you." ((in 18 reviews)); "you work long hours and barely have time to yourself" ((in 15 reviews)); "Coordinating time off is a hassle sometimes." ((in 7 reviews)); "Bad communication and management style from manager." ((in 5 reviews))

What are the top reviewed Pacific Office Automation locations?

Beaverton , Seattle , Phoenix , Portland , Salt Lake City , Denver , Pleasanton , Albuquerque , San Francisco , Tacoma , Tempe , Tucson , San Jose , Spokane , Los Angeles , Bend , Salem , Austin , Orange , Santa Fe Springs , Riverside , Eugene , Santa Fe Springs , Boise , Mesa , Dallas , Rancho Cordova , Sacramento , San Diego , Dublin

Pacific Office Automation reviews

3.0

48% would recommend to a friend

(517 total reviews)

Adam Pritchett

72% approve of CEO

46% positive business outlook

Ratings by category

3.4

Career opportunities

3.2

Culture & values

3.2

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.7

Work/Life balance

Pacific Office Automation has an employee rating of 3.0 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pacific Office Automation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

517 reviews

1.0

Oct 14, 2022

DO NOT ACCEPT THIS JOB

Account manager

Recommend

CEO approval

Business Outlook

Pros

75k “salary” when you start plus benefits

Cons

That salary is really a draw that the company tries to take you off as quick as possible to make you commission based only. You work 7-7 every day that they do not tell you during the interview process. Plus you can only leave the office once the boss leaves. Sometimes you won’t leave until 8:30pm. Saturday work from 9-2 that is voluntary but they really make you go. 100% cold calling every single day and nothing but micromanaging. Don’t ask for time off because “they are the ones paying you 75k a year”. Talk poorly about employees behind their back whether current or former. Don’t bring your significant other to company events unless you’re legally married. Try to buy your loyalty by taking you out to nice dinners and feed you alcohol.

Pacific Office Automation Response

3y

Thank you for taking the time to leave a review. While our work environment isn't a right fit for all personality types, we encourage any team member feeling overworked or taken advantage of to reach out to their direct manager or HR if that is not an option so that we can ultimately get to the root of the issue.

1.0

Jun 1, 2019

Sales dominated, IT abused

It technician

Recommend

CEO approval

Business Outlook

Pros

The people you work with can be amazing and form relationships outside of the company

Cons

Notice how most of the positive reviews come from the sales world and the negative come from the IT/Field technician world? This is why most people make it clear it's a sales company. The president of the company has the most limited grasp of what Managed IT is doing but also has the final say on everything. The IT dept wants to succeed but executive management doesn't take the time to fully understand what it is Managed IT does, instead it was an earning opportunity for the company. It takes a loss because there is no accountability in the deals being constructed, any negative comment towards sales gets handled in a condescending and retaliatory manner. It's clear that management cares about the bottom line more than the well-being of their techs. The old saying is true for POA, they'll have an ad out for your position before the obituary hits.

Pacific Office Automation Response

7y

Thank you for your in-depth feedback. We truly regret that you feel the IT department isn’t fully understood or valued. With our continued growth comes growing pains that we are constantly striving to work together and work through to deliver an exceptional experience to the customer. Thank you for your time and hard work on our team; know that it does not go unnoticed. We wish you the best.

1.0

Apr 22, 2019

work hard for low pay!

It support

Recommend

CEO approval

Business Outlook

Pros

-platform to getting another job

Cons

-far below market wages -many people are promised wage increases that get constantly moved down the road, and then never happen - sales has no idea what they are selling, deals are sold you have to support that make no sense and are wrong, but you get to take the blame for it

Pacific Office Automation Response

7y

We’re sorry to hear you had negative experience working for us. It’s unfair to you to feel undervalued, but we appreciate the honest feedback. If you’d like to discuss any of your comments further, we’d be happy to chat. Please reach out to Sara (sara.vaughan@pacificoffice.com).

Viewing 13 - 15 of 517 Reviews

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