Is Pacific Office Automation a good company to work for?

Pacific Office Automation has an overall rating of 3.0 out of 5, based on over 532 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 48% of employees would recommend working at Pacific Office Automation to a friend and 46% have a positive outlook for the business. The best reviews about Pacific Office Automation have been left by employees working as Anonymous , Outside Sales Representative and Sales Representative .

Does Pacific Office Automation pay their employees well?

According to anonymously submitted Glassdoor reviews, Pacific Office Automation employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Pacific Office Automation. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pacific Office Automation?

48% of Pacific Office Automation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pacific Office Automation 2.7 out of 5 for work life balance, 3.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Pacific Office Automation?

Account Manager (59) , Sales Representative (52) , Field Service Technician (24) , Account Executive (19) , Anonymous (17) , Outside Sales Representative (17) , Administrative Assistant (16) , Sales (15) , Contract Administrator (11) , Sales Intern (8) , Technician (8) , Field Sales Manager (6) , Network Technician (6) , Account Representative (5) , Help Desk Technician (5)

What are the pros of working at Pacific Office Automation according to real employee reviews?

"The amount of money that you can make doing this job is unreal and there are great benefits." ((in 42 reviews)); "great people to work with" ((in 29 reviews)); "The culture and POA is great!" ((in 29 reviews)); "The training is great" ((in 19 reviews)); "My coworkers were great to work with" ((in 16 reviews))

What are the cons of working at Pacific Office Automation according to real employee reviews?

"It can be long hours but you get out of it what you put into it." ((in 46 reviews)); "There is absolutely NO work life balance.If you do not like being a salary based employee then this company is not for you." ((in 18 reviews)); "you work long hours and barely have time to yourself" ((in 15 reviews)); "Coordinating time off is a hassle sometimes." ((in 7 reviews)); "Bad communication and management style from manager." ((in 5 reviews))

What are the top reviewed Pacific Office Automation locations?

Beaverton , Seattle , Phoenix , Portland , Salt Lake City , Denver , Pleasanton , Albuquerque , San Francisco , Tacoma , Tempe , Tucson , San Jose , Spokane , Los Angeles , Bend , Salem , Austin , Orange , Santa Fe Springs , Riverside , Eugene , Santa Fe Springs , Boise , Mesa , Dallas , Rancho Cordova , Sacramento , San Diego , Dublin

Pacific Office Automation reviews

3.0

48% would recommend to a friend

(517 total reviews)

Adam Pritchett

72% approve of CEO

46% positive business outlook

Ratings by category

3.4

Career opportunities

3.2

Culture & values

3.2

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.7

Work/Life balance

Pacific Office Automation has an employee rating of 3.0 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pacific Office Automation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

517 reviews

3.0

May 23, 2016

Contracts Administrator

Contracts administrator

Recommend

CEO approval

Business Outlook

Pros

Service weekend trips Great benefits You get your own accounts I felt some appreciation as the nranch biller Some coworkers are fantastic Hard to get fired (which is also a con)

Cons

You are a servant to the sales staff, and you're treated like chopped liver You will not get your raises. I worked there for many years and did not get a raise. The management claimed "budget " issues, but sales staff got a lot of perks and serious bonuses. I get that they make the money for the company, but damn! Contracts is a seriously stressful job. Sometimes your quota is unattainable. Training is horrible. You had better find a way to figure it out yourself A lot of the support staff feels they are not appreciated. There is a lot of the "good old boy" types of clubs. The more good looking you are, the higher the odds of you getting far I had to fix sooo many mistakes it was disgusting and management didn't care. Some sales staff lie to make a sale and you have to calm down a poor business owner and reassure them. The sales staff wont get back to the customer and the business owner nags you!

Pacific Office Automation Response

10y

Thank you for your candid review of your time at POA. We are always looking to improve the work culture at POA, and we rely on honest feedback from our employees in order to best meet our goals. We recognize that being a Contracts Administrator is not always easy, which is why we try to provide all of our administrators with the support they need to be successful. We’re sorry you did not have a pleasant experience and we hope your next position serves your interests well.

4.0

Apr 28, 2016

Not an experience for everyone

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

* Small teams * Constant learning * Freebies: free drinks every closing; admin lunch; admin professional day gifts; and etc.

Cons

* Everyone is really stressed out * Moody and condescending management * Really low pay for the amount of work * Very little growth/promotion opportunities

Pacific Office Automation Response

10y

We appreciate you taking the time to write a candid review of your work experience. We are always interested to hear our employees’ experiences and are always seeking opportunities to improve our work culture. We will continue to look for ways to provide our new and veteran administrative assistants with opportunities to grow.

2.0

May 20, 2023

Company with a lot of potential that's falling short currently.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to do whatever is needed to get a job done/take charge. Learn a lot quickly. Great support staff. Willingness to accommodate individual needs. Good health insurance. Some managers within the company that really try to make things run well.

Cons

Number of fake reviews. At least 15 positive reviews from the last 8 months here were fake. Sales works long hours. 8 to 5 is for prospecting. Paperwork and everything else is done outside of that. Late closing and Saturday trainings are requirements. Service is micromanaging, That constant feeling you're replaceable doesn't help. Always a criticism, rarely a praise. Regardless of the Culture Club. Pay is too low. Competitors in the service and admin pay about $2-$5 per hour more to start. There's some unwritten rule about never acknowledging someone leaving. Makes it hard to track down who else to talk to. I've never worked anywhere with as low of morale.

Pacific Office Automation Response

3y

Thank you so much for sharing your thoughts and insights with us. We genuinely appreciate your feedback and understand the importance of creating a supportive and fulfilling work environment. Your suggestions resonate with us, and we value your input. As with most employers, we ask our team members to anonymously review their time with us here on Glassdoor and we appreciate all the feedback we get. Thanks again.

Viewing 16 - 18 of 517 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Bloomberg

4.0★Compensation & Benefits

Jobs at Pacific Office Automation

Copy Center/Mailroom Associate

Copy Center/Mailroom Associate

Customer Care Representative/Dispatcher

Print Center Operator

On-Site Customer Tech Copier Support