PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)
avatar

Jennifer Tejada

62% approve of CEO

40% positive business outlook

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

488 reviews
5.0
Apr 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Fantastic people to work with, and a truly great company culture which the company works hard to maintain. There is plenty of room for rising within the company, and growing oneself, which is strongly encouraged and supported. And work life balance is a real thing - including an extra day off every month for the entire company. Overall, the best company I’ve worked at.

Cons

As any company grows rapidly, there is bound to be some missteps and adjustments needed, but they genuinely want feedback, and seek it out, and then course correct as needed. However, if being part of a rapidly growing company with the changes that entails, or being in an environment where you are expected to be open with proactively providing constructive criticism or feedback, for the greater benefit, are things that don’t suit you…

5.0
Mar 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Great place for working together, with a best in class product. Huge market opportunity and becoming a multi-product company. Software that brings a huge ROI, across so many industries. A true land and expand product across Commerical and Enterprise customers. So much to learn. True CI/CS SaaS

Cons

You need to be able to work at a good pace. With the company growing at 30-40% and acquiring new products this can mean internal process don't keep up.

4.0
Feb 24, 2022
Recommend
CEO approval
Business Outlook

Pros

-great product with extensive current customer base -best CEO -great coworkers -good salary and realistic commission payments -dutonian days off are great

Cons

-high pressure/stressful environment -quotas going up and up -“always better” salesforce mentality has led to burnout of key support staff

Viewing 367 - 369 of 488 Reviews

Glassdoor has 535 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.