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PagerDuty

Engaged Employer

PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)
avatar

Jennifer Tejada

62% approve of CEO

40% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.5

Career opportunities

3.0

Senior management

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

488 reviews
3.0
Feb 23, 2022

Great Company Culture, Sales Development team be cautious

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- PagerDuty has some of the most caring people working there who truly care abuot your growth - Benefits package is above average from most companies - Product is market leading - C-level executives are very intellgient and approachable

Cons

- Growth is slow if you start in Sales Development; promotions are far and in between, with moving to another team very difficult - Sales Development leadership could improve on growth opportunities and training. Coaching is minimal - Favorites play a big role here and metrics between people are used differently depending on your relationship with the manager

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PagerDuty Response
4y
Thank you for sharing your review. We regret to hear that you had a mixed experience working at PagerDuty. We are constantly looking for ways to improve the employee experience, and internal career mobility is one of our focus areas this year. We look forward to creating new opportunities for our employees to advance at PagerDuty.
5.0
Dec 8, 2020

Great growth company with solid core values.

Senior customer success manager
Recommend
CEO approval
Business Outlook

Pros

Great work culture Decent work-life balance Smart and talented people Awesome product Good vision / roadmap Logical / smart acquisitions

Cons

Undergoing a transformation Company is maturing and experiencing some growing pains as a result Lack of clarity on direction and strategy on how to execute on that vision Product siloed and slight disconnect with customer-facing roles

avatar
PagerDuty Response
5y
Thank you so much for sharing your feedback with us. Championing the customer is one of PagerDuty values and we strive to keep their experience top of mind. This year we have a renewed focus on product-led growth, and we want to encourage a bias towards action and risk taking, so that we can focus on delivering outcomes that solve our customers’ biggest challenges. Please continue to let us know how we can improve and create more synergy across our departments!
4.0
Oct 21, 2019

A great place to work

Senior software engineer
Recommend
CEO approval
Business Outlook

Pros

- One of the best software companies to work for in Toronto - Great place to learn and grow - Remote friendly and generally very flexible

Cons

- Pagerduty mostly got high growth right but there are still improvements that can be made to the management culture.

Viewing 370 - 372 of 488 Reviews
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ReviewsPagerDuty reviews

Glassdoor has 535 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.