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      PagerDuty

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      PagerDuty reviews

      3.7

      65% would recommend to a friend

      (489 total reviews)
      avatar

      Jennifer Tejada

      65% approve of CEO

      41% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Career opportunities

      3.1

      Senior management

      PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      489 reviews
      4.0
      May 22, 2019

      Amazing Culture Lead By an Amazing CEO

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      PagerDuty is no BS when it comes to risk-taking culture and inclusiveness. Managers make sure each team member is heard.

      Cons

      Bad managers are hard to get rid of. People quit managers not jobs, not all managers are created equal.

      5.0
      May 10, 2019

      Account Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      PD has an incredibly strong corporate culture that starts at the top with our CEO and filters all the way to individual contributors. There are numerous programs to help enable personal and professional development. Office culture is great with free lunch (that 90% of the time is awesome), smart people, and events that bring everyone together. From a platform standpoint, PD focuses on the end user for development and improvements and this reflects our strong reputation within the IT community. The platform is pushing into new areas and elevating the conversation, so its exciting to talk about with customers. The job is a grind, but the organization is doing what it can to enable AEs with tech they need, resources, experts, etc. If you see a challenge as a positive, this would be a good fit.

      Cons

      As a fast growing company, there is a lot of ongoing change. There are operational areas that have room for improvement, and the organization is making progress. Enablement is an area of constant flux as the industry explodes with new areas, customer personas, technical features and partners to focus on…sometimes there are too many focus areas and leadership/tenured AEs could help prioritize. When one of your biggest challenges is finding an available room for a call, it is not a bad situation.

      avatar
      PagerDuty Response
      6y
      Thank you for leaving such thoughtful feedback! At PagerDuty, we prioritize building a culture and on-the-ground environment where every employee can thrive. We'll continue to prioritize employee experience as we grow rapidly. You can count on continued feedback surveys, leadership "Ask Me Anything" sessions, updates, and more! Here's to many more PagerDuty milestones together!
      5.0
      Apr 30, 2019

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great office, amazing people and culture. Opportunity for growth. Fast paced and fun work environment.

      Cons

      With any growing company you will have to be comfortable with change.

      avatar
      PagerDuty Response
      7y
      Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you're enjoying your team members and our culture. Because taking care of our people is one of our core values, we’re always looking for ways to ensure our employees have access to growth and development opportunities. Thanks to our Talent Development team, we've launched multifaceted programs to boost the skills and careers of our employees. As you know, we are growing quickly which presents its challenges. During this hyper-growth period, we remain dedicated to listening and implementing programs and perks that allow all PagerDuty employees the opportunity to thrive. - Talent Team
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      ReviewsPagerDuty reviews

      Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.