PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)
avatar

Jennifer Tejada

65% approve of CEO

41% positive business outlook

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
1.0
Jul 27, 2025

Not so great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people. Remote friendly. WLB good.

Cons

Stock going nowhere. Leadership has no idea what direction to go next.

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PagerDuty Response
11mo
Thanks for sharing your feedback,we're glad to hear that you valued PagerDuty’s culture during your tenure.
2.0
Jul 22, 2025

Strong strategic sales team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team and solid leadership

Cons

Not much support from inside sales and success team - you will need to lead them

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PagerDuty Response
11mo
Thanks for sharing your perspective, we appreciate long-tenured employees and value your insight. We recently have made investments in Sales Enablement and continue to improve how our sales organization can champion PagerDuty's amazing customers.
3.0
Jul 18, 2025

Great people but resilience required

Recommend
CEO approval
Business Outlook

Pros

Work with and learn from some fantastic individuals. Lots of opportunity to drive projects and experiment.

Cons

Constant leadership changes are very destabilizing. Trashing and focus shifting.

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PagerDuty Response
12mo
Thank you for your feedback. We’re glad you’ve found opportunities to learn, grow, and collaborate with our Dutonians. As we grow and evolve, we strive to be intentional about cultivating our culture, our mission, vision, and values remain the foundation of who we are and anchor us through change. Thank you for being a vital part of our community.
Viewing 37 - 39 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.