Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PagerDuty?

65% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hire great people" ((in 58 reviews)); "On top of all that there's great benefits, a fully stocked kitchen, catered lunch everyday, and lots of social activities inside and outside the office." ((in 37 reviews)); "Good work/life balance" ((in 26 reviews)); "SE team is great too" ((in 24 reviews)); "Everyone is driven to succeed" ((in 21 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 19 reviews)); "Annual layoffs" ((in 12 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews)); "401k matching would be nice." ((in 5 reviews)); "Horrible upper management." ((in 3 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)

Jennifer Tejada

65% approve of CEO

41% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.9

Compensation and benefits

3.6

Career opportunities

3.1

Senior management

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

489 reviews

4.0

Aug 25, 2025

Devops

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

I’m a Cloud & DevOps Engineer with 5 years of experience in cloud infrastructure, automation, and CI/CD pipelines. My work revolves around AWS, Kubernetes, and Terraform, helping teams deploy and manage cloud environments efficiently.

Cons

I got into DevOps because I enjoy solving problems and automating repetitive tasks. Over the years, I’ve built and managed CI/CD pipelines using GitHub Actions and GitLab CI, automated infrastructure deployment with Terraform, and handled Kubernetes workloads (EKS, Helm). I’ve also worked on monitoring and logging solutions using Prometheus, Grafana, and the ELK Stack, making sure systems are stable and performant.

PagerDuty Response

10mo

Thank you for your positive review and for your 3 years of dedication to PagerDuty. We appreciate the technical expertise and experience you bring to our team.

3.0

Aug 14, 2025

it’s ok

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

Lots of good people working at the company, compensation is competitive

Cons

Product is going nowhere and management is totally lost

PagerDuty Response

10mo

Thank you for sharing your feedback. We're glad to hear that you valued working with your colleagues and found our compensation competitive. We remain committed to innovation and product development and were recently recognized by the SaaS Awards for the best Best SaaS Solution for IT & DevOps category (https://www.cloud-awards.com/2025-saas-awards-winners)

5.0

Jul 29, 2025

12 months gone reflection

Principal professional services consultant

Recommend

CEO approval

Business Outlook

Pros

Great team, good opportunities for career growth, and amazing customers

Cons

like many US based companies it can be difficult working from Australia

PagerDuty Response

11mo

Thank you for your review! We appreciate your feedback about communication across regions, and recognize the importance of ensuring all team members feel connected and informed regardless of location. We encourage you to share specific feedback with your manager or HRBP about how we can improve our global communication practices.

Viewing 34 - 36 of 489 Reviews

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Senior Product Manager

PagerDuty

PagerDuty reviews

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Reviews by job title

Devops

it’s ok

12 months gone reflection

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