PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)
avatar

Jennifer Tejada

65% approve of CEO

41% positive business outlook

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
1.0
Mar 18, 2018

Sales

Recommend
CEO approval
Business Outlook

Pros

Can have fun. Smart people. Everyone says they would like to help. Great inside sales team. Food all the time.

Cons

Disjointed on accounts. Constant changes on strategy. Limited assistance in lead management. Expectations are high with little help in lead assistance.

5.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Get to work with super-smart + passionate individuals. GSD culture in Engineering. Very supportive peers. Guilt-free culture. If you are feeling sick and need to take a day off or work remotely, you can do that guilt-free. Within Engineering, most teams are split between SF, Toronto, and remote folks. It's very easy to WFH when you like, and there's a culture of trust. Large enough to find like-minded folks interested in things you are interested in... There's a slack channel for almost any hobby/interest you can think of. Communities within PD meet weekly for random things like tea tasting, meditation, yoga, etc. Leadership is fully committed to and gets Agile, not just within Engineering, but across the org. Leadership is fully committed to diversity and creating a safe environment to be one's authentic self.

Cons

Lots of autonomy. You won't be told what to do. Some folks may be so used to being micromanaged that they are uncomfortable in an environment where they're in control of their own destiny + growth. PD is growing so fast, it's easy to overcommit yourself. Going back to autonomy / being in control of one's destiny... It's important to know what your own boundaries are and creating a healthy work/life balance is up to you.

5.0
Mar 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Great work environment- co-workers are super smart and collaborative. Management is in tune with employee needs. C level executives are constantly finding ways to be more transparent and improve the company.

Cons

The company is growing really quickly, so some team structures suffer. Typical growing pains of a startup.

Viewing 418 - 420 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.