Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PagerDuty?

65% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hire great people" ((in 58 reviews)); "On top of all that there's great benefits, a fully stocked kitchen, catered lunch everyday, and lots of social activities inside and outside the office." ((in 37 reviews)); "Good work/life balance" ((in 26 reviews)); "SE team is great too" ((in 24 reviews)); "Everyone is driven to succeed" ((in 21 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 19 reviews)); "Annual layoffs" ((in 12 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews)); "401k matching would be nice." ((in 5 reviews)); "Horrible upper management." ((in 3 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)

Jennifer Tejada

65% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (489 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews

4.0

Mar 16, 2018

Commercial Account Manager

Commercial account manager

Recommend

CEO approval

Business Outlook

Pros

Product is well received / undisputed market leader. Quota is not quite easy but definitely attainable. We have a product team that actually delivers innovative products. "Culture" or w/e that means is actually great. I love my co-workers.

Cons

Pay is a little bit lower (on average) compared to the market.

5.0

Mar 16, 2018

True SaaS Gem

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Tremendous growth over the past few years, mission critical product with near zero customer churn, fun and inclusive environment.

Cons

Global challenges with so many employees in different timezones, processes can slow things down at times, a lot of travel (pro or con for different people).

5.0

Mar 15, 2018

PagerDuty is a Rocket Ship offering huge opportunities for those willing to put in the time

Finance

Recommend

CEO approval

Business Outlook

Pros

Huge opportunity to take ownership of projects that have a visible impact on the organization. Diverse, Inclusive and transparent culture. Management empowers IC's to work autonomously and execute new ideas/process improvements. Effective teamwork and cross-collaboration. Everyday is new, different, challenging and exciting. Room to make mistakes, as long as you learn from them and grow.

Cons

Work/life balance is not great depending on what team you are on. Training and development: due to fast-paced nature of work environment, there is little time to pump the breaks and spend time on learning and development and/or knowledge transfer from management or cross-functional partners.

Viewing 421 - 423 of 489 Reviews

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PagerDuty

PagerDuty reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Commercial Account Manager

True SaaS Gem

PagerDuty is a Rocket Ship offering huge opportunities for those willing to put in the time

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Jobs at PagerDuty