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      PagerDuty

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      PagerDuty reviews

      3.7

      65% would recommend to a friend

      (489 total reviews)
      avatar

      Jennifer Tejada

      65% approve of CEO

      41% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Career opportunities

      3.1

      Senior management

      PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      489 reviews
      5.0
      Feb 2, 2024

      End of Positive Quarters

      Deal desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Since I joined Pagerduty, the results from quarters have been constantly positive. That demonstrates the effort and commitment from every team to make an impact on our customers.

      Cons

      while remote jobs are great in many aspects, I think the lack of real life interaction with other employees may affect cooperation between teams.

      avatar
      PagerDuty Response
      2y
      Thank you for your feedback! We're delighted to hear that you appreciate the dedication and effort of our teams. Your insight on the importance of in-person interaction is valuable, and we understand its impact on building connections and enhancing efficiency. We'll explore ways to provide more opportunities for face-to-face interactions while ensuring the safety and wellbeing of our team. Your input is instrumental in shaping our workplace experience. Thank you for your commitment to PagerDuty’s success.
      5.0
      Feb 2, 2024

      Very safe place to work, and to make a career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I feel safe and well treated, I'm a member of the queer community, I'm not super vocal about it and always have hidden this aspect from work, they sure are truly inclusive, I was positively surprised. I can be opinionated here, and lead if I want to, I think its the first time in my 15 years career I actually know (and believe) the company values, this is not an exaggeration. My manager is VERY good, they earned my respect, having good leaders and team members makes the difference when working for a company. Collaboration with other teams is very good as well. Jenn is a rockstar BTW :)

      Cons

      Getting to do stuff can be sluggish at times, but this is normal for a company this size, at least they do listen when we complain about it! so changes are being made.

      avatar
      PagerDuty Response
      2y
      Your review means so much to us - thank you for making the effort to submit it! We're thrilled to hear that you feel safe, valued, and aligned with our company's values. Your admiration for our leadership and respect for your boss are truly appreciated. We acknowledge your feedback on decision-making agility and are dedicated to finding ways to streamline our processes without compromising our values. Your insights inspire us to continually improve and adapt. We're grateful to have you on our team!
      5.0
      Jan 5, 2024

      Great Place to Work!

      Employer branding program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Excellent opportunities for upward mobility. In my role and with my direct manager, there was ample opportunity to discuss growth. I moved fairly quickly into a new role at PagerDuty after my skills were identified by a manager as an appropriate fit and I was encouraged to pursue the new role. This is real, organic mobility... a tuned in leader who recognizes opportunities in their internal employees. - There is a concerted effort to develop a work experience that addresses employee requests rather than a program the simply fits company's budget. This means that benefits and time off are generous and people-focused with a mindset of continual improvement. - My direct manager is exceptional. Her ability to balance the needs of the company with the needs of her employees made that feel like a synchronous, organic relationship. - The people are next level. These are a group of passionate, intelligent, innovative people who value the work they do. This is evident in the success the company has experienced and the durability it demonstrates. - Prospects. PagerDuty continues to grow and evolve in a way that instills confidence in the long term prospects of the organization, and stability in this volatile industry is so valuable.

      Cons

      - Growth comes with change and challenge. This is not necessarily a con, but new employees should be prepared for this. Change and challenge is what keeps us innovative and that it what make us relevant and durable!

      avatar
      PagerDuty Response
      2y
      We're grateful for the time you invested in leaving your review - we are committed to fostering a culture that encourages collaboration, growth, and a sense of belonging. incredibly rewarding to see those efforts reflected in your feedback. An innovative work environment emphasizes the importance of continuous improvement, driving us to seek better ways of doing things and achieving even higher standards of performance. Once again, thank you for taking the time to share your positive thoughts. We're thrilled to have you as part of PagerDuty and your feedback serves as a great source of motivation for all of us.
      Viewing 427 - 429 of 489 Reviews
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      ReviewsPagerDuty reviews

      Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.