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      PagerDuty

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      PagerDuty reviews

      3.7

      65% would recommend to a friend

      (489 total reviews)
      avatar

      Jennifer Tejada

      65% approve of CEO

      41% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Career opportunities

      3.1

      Senior management

      PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      489 reviews
      4.0
      Apr 14, 2025

      Overall positive experience

      Enterprise account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Culture was fantastic, but declined over time Collaborative work environment Dedicated co-workers Clients love the platform Compensation was very competitive

      Cons

      Very difficult in Enterprise to make quota Company stock price has gone nowhere since the IPO in 2019

      avatar
      PagerDuty Response
      1y
      Thank you for sharing your experience. We're glad to hear you valued our culture, collaboration, and the dedication of your teammates—as well as the strength of our platform and competitive compensation. We also understand your concerns – these are areas we take seriously and continue to address as we grow. We appreciate your feedback and wish you the best in your next chapter.
      4.0
      Apr 7, 2025

      The company feels a little lost

      Marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I truly enjoyed my time at PagerDuty. The company culture is strong — collaborative, inclusive, and fast-paced. I had the opportunity to work with some of the smartest and most dedicated colleagues in my career. Leadership was transparent for the most part, and I appreciated the investment in employee development and mental wellness.

      Cons

      Unfortunately, like many tech companies in recent years, PagerDuty went through restructuring, and I was part of a layoff. While it was a tough experience, I have to give credit where it's due: the process was handled with empathy and professionalism. Severance support, career transition resources, and communication were thoughtful and respectful.

      avatar
      PagerDuty Response
      1y
      Thank you for your kind words and for recognizing the culture, transparency, and dedication of our team. While we’re deeply sorry your time with PagerDuty ended due to organizational changes, we’re grateful to hear the process felt respectful and supportive. We wish you continued success in your career and appreciate your contributions to our community.
      5.0
      Mar 26, 2025

      Always looking after employees and growing in their role

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great leadership that cares about their employees. Recently gave employees access to Udemy to further our careers. There’s also a very big emphasis in letting employees keep learning by attending conferences and certifications.

      Cons

      Like every other company lately there have been some layoffs but overall it’s a good company with great employees and leadership

      avatar
      PagerDuty Response
      1y
      Thank you for taking the time to share your experience at PagerDuty. We're grateful for your thoughtful feedback. We're pleased to hear that our investment in employee development through platforms like Udemy, conference opportunities, and certification programs is making a positive impact. Continuous learning and professional growth remain top priorities for us. Organizational changes are never easy. While necessary for our long-term success, we remain committed to supporting our employees' growth and maintaining the strong, caring culture you highlighted. Thank you for acknowledging our leadership team's efforts and our collective focus on our north star goals. Your feedback helps us continue to build a workplace where employees can thrive and grow.
      Viewing 49 - 51 of 489 Reviews
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      ReviewsPagerDuty reviews

      Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.