PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)
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Jennifer Tejada

65% approve of CEO

41% positive business outlook

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
5.0
Mar 9, 2025
Recommend
CEO approval
Business Outlook

Pros

PagerDuty is an incredible place to work, and it’s been exciting to see the company make strong progress in being an enterprise-led organization. The shift toward selling our platform and serving larger, more complex customers has been thoughtful and strategic, positioning the company for long-term success. One of the biggest strengths of PagerDuty is its executive team—they are visionary, transparent, and deeply committed to both business growth and employee success. Leadership consistently makes smart decisions, communicates openly, and fosters a culture of innovation and accountability. Two things truly sets PagerDuty apart - the people who work here and the values. The culture is collaborative, fast-paced, and mission-driven, making it a great place for anyone who wants to grow their career while working on impactful, cutting-edge technology.

Cons

Continue pushing on being a performance led culture.

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PagerDuty Response
1y
Thank you for your thoughtful feedback. We appreciate your recognition of our culture, leadership, and strategic direction, and as well as your feedback on continuing to build a performance-led culture — it’s an important focus for us. Your insights are valuable to our continued growth.
5.0
Mar 7, 2025

Good company to work for

Recommend
CEO approval
Business Outlook

Pros

Good compensation, friendly work environment and remote work with few office visits.

Cons

Nothing that I remember now.

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PagerDuty Response
1y
Thank you for sharing your feedback. We're happy to hear that you enjoy the friendly work environment, good compensation, and the flexibility of remote work while also driving opportunities for in-person collaboration. Your input confirms that we're on the right track, and we appreciate your contribution to making PagerDuty a great place to work!
3.0
Feb 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary Good work life balance

Cons

Unfair performance evaluation Unfair career progress

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PagerDuty Response
1y
Thank you for sharing your feedback. We’re happy to hear that you appreciated our competitive salary and work/life balance, and we truly value your insight into the performance evaluation process. We strive to ensure transparency in our performance evaluations and have defined performance criteria to enable this. We have introduced targeted manager training and our People team is dedicated to supporting everyone through the review cycle. We recently launched an online learning platform and development stipend, which gives all employees access to professional development to further career growth. We’re committed to ongoing improvement and appreciate honest input that helps us refine our processes.
Viewing 52 - 54 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.