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      PagerDuty

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      PagerDuty reviews

      3.7

      65% would recommend to a friend

      (489 total reviews)
      avatar

      Jennifer Tejada

      65% approve of CEO

      41% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.9

      Compensation and benefits

      3.6

      Career opportunities

      3.1

      Senior management

      PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      489 reviews
      3.0
      May 26, 2021

      Great Company - Stay away from Sales Department

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The CEO and company culture are amazing ... family first ... flexible... overall wonderful environment .. great Incident Management solution too

      Cons

      I would highly recommend not working on the Sales team ... especially Enterprise Sales ... they are flooding the market with AE’s and most reps by the end of the year are going to be lucky to be at 50% of attainment. Additionally, the deal sizes are no where near what I would classify as “Enterprise” level .... they tend to be between 10-20K if even that... more like single deals 5-6K ....occasionally there may be a deal a little higher but the number of deals even over 100k are so minimal it by shear luck you can find one ! If you are not looking to make commission and you are okay with living on base salary and are not seeking success then this would be a job that would fit your needs.

      avatar
      PagerDuty Response
      5y
      Thank you for sharing your feedback. PagerDuty is focused on product-led growth and our sales model is based on success. We offer competitive remuneration across all roles, and for sales, compensation is a combination of base salary, equity, and commission. Enterprise deal criteria is industry standard. We are rapidly growing and always looking for ways to improve employee experience. In Sales, we have several new programs rolling out to address challenges our Dutonians have shared with us. Thank you and we wish you well in your next adventure.
      5.0
      Sep 14, 2018

      Amazing company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      PagerDuty is really a rare bird. They genuinely care about their employees and customer relationships. They work diligently to build complex, highly skilled teams and work to partner with customers. So many companies focus on the sale and forget the real value which is the relationship. Likewise, they are focused on truly developing their staff. Not in a "check the box" way, but in a very genuine way. Absolutely the best company I have worked for. Very innovative and open to challenging the norm.

      Cons

      Typical growing pains of figuring out how to organize through rapid growth, but they are managing it well with very smart people.

      Viewing 61 - 63 of 489 Reviews
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      ReviewsPagerDuty reviews

      Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.