PagerDuty reviews

- lack of a strong pmo presence in the entire organization -> this leads to less accountability even in an ack & own culture - not a lot of cross-functional collaboration visible across the board - current pmo within professional services lacks organizational leadership - lacks user-based scaled research/data around industry best practices, instead uses case studies as one-off examples (product also lacks consistent UI/UX as well, despite being easy to use) - no 4 day work week / no flex PTO / not truly global remote (limited days out of country) - take OKR strategies and performance reviews to the next level -> individual roadmaps for careers within PD -> hunter, gather, and helping each other in terms of career trajectories -> really no formalized upleveling strategy at this point in time, very barebones performance review structure

• A few genius jerks run rampant in engineering. Criticizing them is punished. • Promotions and opportunities are strongly biased towards men. • The old PagerDuty bro culture hides under toxic positivity. • ERGs are for marketing. • They try to make everyone care about sales, including engineering. • Compensation in SF is below average. Compensation in other locations is good, and above average in Toronto. • Benefits like health, donation-matching, and 401k matching fall short of similarly sized startups. • Read between the lines on what the above two statements mean for PagerDuty's income. It's great on the market, it's a great product that's a gold standard, but the profit margins don't compare to what B2C or the larger B2B orgs are bringing in.