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PagerDuty

Engaged Employer

PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)
avatar

Jennifer Tejada

62% approve of CEO

40% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.5

Career opportunities

3.0

Senior management

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

488 reviews
5.0
Jul 2, 2014

An incredibly smart, caring team working on a product we (and our customers) love

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've never worked with better engineers than at PagerDuty. Everyone is driven, competent, friendly, and caring, and there's a sense of quality and product that goes from the engineers all the way through the execs. It's also at the perfect size: successful and growing, but still small and agile. Work-life balance is good (it's a ghost town by 6:30 or 7) and the food is great, but the real reason to work here is the amazing people. Many of us came from (or have had offers from) the big players in the bay— Google, Facebook, LinkedIn, etc— and we'd much rather be here.

Cons

Nothing! I'd much rather be here than

3.0
Feb 14, 2026

Good people, unsustainable workload

Software engineer
Recommend
CEO approval
Business Outlook

Pros

Colleagues are intelligent, supportive, and the workforce is very diverse, with a strong culture of collaboration. The company is forward‑thinking in its use of AI and innovation. Overall compensation and benefits are very competitive.

Cons

This environment isn’t for the faint of heart. You’ll push beyond your limits, and the work never really stops. There’s always a light at the end of the tunnel, but it often feels just out of reach. One year here can feel like five. The pace is relentless, and it’s easy to feel overwhelmed. The AI strategy has strong potential, but it urgently needs clearer guardrails. The stock performance hasn’t been ideal, and the company would benefit from slowing down to recalibrate. There are far too many meetings devoted to information that is already clearly visible on the dashboard. There are wellness days, which is appreciated, but the fact that they feel essential highlights how intense and draining it is.

2.0
Jul 22, 2025

Strong strategic sales team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team and solid leadership

Cons

Not much support from inside sales and success team - you will need to lead them

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PagerDuty Response
11mo
Thanks for sharing your perspective, we appreciate long-tenured employees and value your insight. We recently have made investments in Sales Enablement and continue to improve how our sales organization can champion PagerDuty's amazing customers.
Viewing 118 - 120 of 488 Reviews
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ReviewsPagerDuty reviews

Glassdoor has 535 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.