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PagerDuty

Engaged Employer

PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)
avatar

Jennifer Tejada

62% approve of CEO

40% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.5

Career opportunities

3.0

Senior management

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

488 reviews
4.0
Apr 14, 2025

Overall positive experience

Enterprise account manager
Recommend
CEO approval
Business Outlook

Pros

Culture was fantastic, but declined over time Collaborative work environment Dedicated co-workers Clients love the platform Compensation was very competitive

Cons

Very difficult in Enterprise to make quota Company stock price has gone nowhere since the IPO in 2019

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PagerDuty Response
1y
Thank you for sharing your experience. We're glad to hear you valued our culture, collaboration, and the dedication of your teammates—as well as the strength of our platform and competitive compensation. We also understand your concerns – these are areas we take seriously and continue to address as we grow. We appreciate your feedback and wish you the best in your next chapter.
4.0
Apr 7, 2025

The company feels a little lost

Marketing manager
Recommend
CEO approval
Business Outlook

Pros

I truly enjoyed my time at PagerDuty. The company culture is strong — collaborative, inclusive, and fast-paced. I had the opportunity to work with some of the smartest and most dedicated colleagues in my career. Leadership was transparent for the most part, and I appreciated the investment in employee development and mental wellness.

Cons

Unfortunately, like many tech companies in recent years, PagerDuty went through restructuring, and I was part of a layoff. While it was a tough experience, I have to give credit where it's due: the process was handled with empathy and professionalism. Severance support, career transition resources, and communication were thoughtful and respectful.

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PagerDuty Response
1y
Thank you for your kind words and for recognizing the culture, transparency, and dedication of our team. While we’re deeply sorry your time with PagerDuty ended due to organizational changes, we’re grateful to hear the process felt respectful and supportive. We wish you continued success in your career and appreciate your contributions to our community.
2.0
Feb 19, 2025

Candidates, do your due diligence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Hibernation duty in December - Talented colleagues - Small stipend for new hires to purchase equipment - Strong support for volunteer work and matching donations

Cons

- Incompetent leadership - Unrealistic expectations - No opportunity for advancement - Annual layoffs

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PagerDuty Response
1y
Thank you for sharing your feedback and for the time you spent with us. We’re glad to hear that you valued our Hibernation duty in December, enjoyed working alongside your talented colleagues, and appreciated the support provided to new hires in purchasing essential office equipment. We are continuously strengthening leadership at every level by refining our management practices through our modern leadership competency model and enhancing career development initiatives through rolling out a learning platform and professional stipend benefits.Your honest feedback is invaluable as we strive to bring positive change. Thank you again for your contribution, and we wish you the very best in your future endeavors.
Viewing 121 - 123 of 488 Reviews
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ReviewsPagerDuty reviews

Glassdoor has 535 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.