Is Panda Express a good company to work for as a Front Counter Associate?

Front Counter Associate professionals working at Panda Express have rated their employer with 3.0 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Panda Express employees being 3.6 out of 5 stars. Search open Front Counter Associate Jobs at Panda Express now and start preparing for your job interview by browsing frequently asked Front Counter Associate interview questions at Panda Express .

Does Panda Express pay Front Counter Associate employees well?

Front Counter Associate professionals rate their compensation and benefits at Panda Express with 2.9 out of 5 stars based on 39 anonymously submitted employee reviews. This is 24.2% worse than the company average rating for salary and benefits. Find out more about Front Counter Associate salaries at Panda Express.

How happy are Front Counter Associate professionals working at Panda Express?

43% of Front Counter Associate employees at Panda Express would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Front Counter Associate professionals have also rated Panda Express with a 2.9 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.6 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Panda Express?

Cook (358) , Counter Help (337) , General Manager (324) , Cashier (248) , Shift Leader (218) , Assistant Manager (188) , Kitchen Help (136) , Front of House (106) , Line Cook (87) , Lead Counter (73) , Panda Express - Counter Help (69) , Crew Member (64) , Server (63) , Associate (58) , Shift Lead (58)

What are the pros of working at Panda Express according to real employee reviews?

"I was able to become a chef and the pay is good for 12.00 an hour" ((in 805 reviews)); "You get free food (A least at my establishment) and the work is so easy." ((in 447 reviews)); "Good benefits which is always good" ((in 257 reviews)); "High standards Your meals are free during your shifts 20% off discount to eat there otherwise" ((in 243 reviews)); "Great atmosphere and coworkers." ((in 148 reviews))

What are the cons of working at Panda Express according to real employee reviews?

"Bad Management and very strict" ((in 413 reviews)); "Tiny raises Bad managers A lot of cleaning" ((in 260 reviews)); "Long hours and have to be on my feet the whole time while working in heavy traffic Panda Express." ((in 203 reviews)); "No work/life balance; too demanding and ACO's are low quality." ((in 176 reviews)); "Bad upper management." ((in 105 reviews))

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Panda Express

Now known as Panda Restaurant Group

Panda Express Front Counter Associate reviews

3.0

43% would recommend to a friend

(39 total reviews)

Andrew and Peggy Cherng

76% approve of CEO

77% positive business outlook

Ratings by category

3.6

Culture & values

3.3

Diversity & inclusion

2.9

Work/Life balance

2.9

Compensation and benefits

2.9

Career opportunities

2.7

Senior management

Front Counter Associate employees have rated Panda Express with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Front Counter Associate professionals have an average working experience there. Panda Express is rated in line with the average (within 1 standard deviation) by Front Counter Associate professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

5.0

Apr 2, 2025

Great company to work for

Front counter

Recommend

CEO approval

Business Outlook

Pros

Pay well and care about their employees

Cons

Everything was great working for panda

4.0

Feb 18, 2023

Good place to work

Front counter team member

Recommend

CEO approval

Business Outlook

Pros

flexible schedule that allows student to work part time

Cons

Upper management such as ACO’s and higher up are very disconnected from regular staff

3.0

Jan 14, 2023

Experience was Eh

Front counter

Recommend

CEO approval

Business Outlook

Pros

You get a free meal on break

Cons

For almost the whole time I worked there we had little to no management

Viewing 1 - 3 of 39 Reviews

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